Gas Supplier Mix Up

rowley08

Hi

I recently received a letter from EDF energy stating that I owed them £7014 for unpaid gas between 01.01.10 - 26.03.2016. As far as I'm concerned I switched to British Gas in 2009 and have been paying them for my gas monthly by DD since then. Until this week I have had no correspondence from EDF energy at all. I was advised I have an independent gas transporter and to contact them to find out who DOES supply by gas - they confirmed EDF energy does in fact supply my gas, and has done since 2006! EDF energy have so far been helpful, they have agreed they have failed to make contact with me for the past 6 years and because of this should only charge me for the past 12 months usage. I am still waiting to hear back from British Gas, I'm assuming they will have to refund me all the money I have paid for the past 6 years as surely they cannot charge me for gas they havn't supplied?

EDF energy have said i will be looking at a bill around £1000 for the past year. I have paid British Gas just over £600 for the last year, so I'm looking at paying around £400 extra as a result of their error. Surely who ever is at fault for this error should have to pay the £400 difference?

I don't know where I stand with all this?

sheramber

Do you have a record of the meter readings that British Gas have used to bill you?

That should show what you have actually used for the last 12 months so can EDF use these readings?

System

We have been here before:

https://forums.moneysavingexpert.com/discussion/5454263