Replacement sim from EE

d123

sarah7610 wrote: »

Is that not what I just said???

No, it isn't.

sarah7610 wrote: »

It appears that nobody actually got that I was talking about the amount of money they charge for postage. I can send an encyclopedia through the post for less than what they wanted to send a tiny almost weightless sim!

It appears that you actually didn't get that it isn't a postage charge. It's a charge for the replacement sim, no mention of postage is made if you want to take a minute and read the link posted.

We'll send you another SIM card. £10.21 will be taken from your balance or added to your bill to cover our costs for this.

Get it now?

eDicky

I was twice given a new Orange SIM for free in the EE shop. One was lost, the other just a bit old and worn out. Maybe that's only for Orange...

d123

eDicky wrote: »

I was twice given a new Orange SIM for free in the EE shop. One was lost, the other just a bit old and worn out. Maybe that's only for Orange...

There was (is?) a fair bit of discretion, if it's a replacement sim because the old one is faulty it's free, the 2 choices were just mm apart on the drop down menu .

sarah7610

Your replies are very predictable. I bet you could start a fight in a room by yourself!

d123

sarah7610 wrote: »

Your replies are very predictable. I bet you could start a fight in a room by yourself!

I know, it's annoying when you don't get the understanding and sympathy for a post here like you would on mumsnet.

Fact is, you were wrong that it was a postage charge and unreasonable to expect it for free after you (or your daughter) lost the old one. Other customers shouldn't be subsidising your carelessness.

secretmsg

My sim was faulty and they still charged me tenner :@