PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Escape of water and dealing with the repairs

Options
Hi All,

Apologies for the long-ish thread but I'm looking for some practical advice on a tricky situation...

We moved into our home back in 2012 on a 12mthly AST - we renewed yearly and paid the Lettings Agent each year to change the dates on the agreement and continue. For some reason last year (Apr 2015) we dont appear to have signed the new contract and according to our previous agreement the following applies:

[FONT=&quot]If on the coming to the end of the fixed term agreed above, the Landlord does not seek possession and the Tenant remains in the Property, they will be considered, by virtue of section 5 of the Housing Act 1988, to have a statutory periodic tenancy. This will continue till ended by either party.

[/FONT]On Sunday 10th April I stupidly left the tap running in the kitchen sink before we left the house. We returned to find around 2-3inches of water on the kitchen/dining room floors and a little onto the lounge carpet. Completely my own fault and just a complete accident on my part.

He finally came to see me on Saturday and his first words were that he wasn't covered on his insurance for 'accidents' and that even if he was that I would have to pay the excess and his premiums would quadruple...he also suggested that I say the dishwasher had leaked to his insurer but that he would have to 'know nothing about it' but as I pointed out a)there is damage to the tops of cupboards which just couldn't have come from underneath the dishwasher and b) that I would be commiting fraud to claim that it did...

I'm not trying to avoid taking any responsibility or paying for my mistake and it was a genuine accident however I can't see how any damage caused to a rented home would be anything but an accident (unless it were malicious but surely no insurer would cover that?) and therefore should be covered by 'normal' buildings insurance?

Is it simply a case of negotiation if the LL digs his heels and refuses to contact his insurance company - do I just have to swallow it and pay up (we could be talking £000's rather than hundreds of pounds) or is there anything practical I can do to mitigate my loss?

The kitchen is a bespoke made job (in fact made by the LL himself) and has green units so I'm fairly certain he will be looking to do the work himself and then me to settle up with him. In any 'normal' circumstance I'd be looking to get several quotes but is that my decision or his to make given that I am paying?

Any practical thoughts would be most welcome...
[FONT=&quot]
[/FONT]

Comments

  • McTaggus
    McTaggus Posts: 279 Forumite
    Sixth Anniversary 100 Posts Combo Breaker
    Hmmm… what has been damaged and how much damage has been done? Carpets etc. may be covered by your contents insurance, but it would be worth checking as I'm not sure there's a hard and fast rule as to whether they go under buildings or contents insurance… For the kitchen, you may want to discuss the cost with him upfront that he would be planning to charge you, and then ask if you can cross-reference it with third parties just to make sure it's a fair / affordable deal if it's in the 000's.
  • I originally contact my insurance company (contents only) and mistakenly was advised they would cover all flooring (tiled kitchen floor, wood floor in lounge and the living room carpet) but within a couple of days they came back to me and advised this was a mistake on their part and sent gift vouchers by way of apology.

    As of today I don't know what the estimated cost is going to be (LL came Saturday and was non-commital on what he thought costs would be or even a ballpark figure which given his profession I was slightly surprised by)

    To make good the damage we're talking retiling a large-ish floor plus the custom made cupboards and drawers all of which are one of a kinds and will need to be repaired/remade. I would suggest we're looking at a few thousand pounds rather than a few hundred but I think the nub of my issue is why the LL wouldn't want to go via insurance company (is it just a simple case of he doesn't want his premium to go up?) My previous AST says I would be responsible for paying his excess - but I would have done that as a matter of politeness/courtesy any way.

    Pay any excess on the Landlord’s buildings insurance if the claim results from the negligence, misuse or failure to act reasonably by the Tenant or any of his visitors or friends.
  • pmlindyloo
    pmlindyloo Posts: 13,093 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I agree with you that the landlord needs to claim through his building insurance.

    Put another way, you cannot insure his building and therefore could not protect yourself.

    The landlord has a right to claim the excess from you (original contract terms are applicable on a SPT) and morally it is the right thing to do.

    He could potentially try to charge you for the increased premiums but the insurance company usually are reluctant to say how much these are. The landlord then has the ability to change insurers and find a cheaper deal or take the loss. (it may even be tax deductible?)

    I am not a landlord so would be interested to know what others who are think. I feel it is part and parcel of being a landlord to sometimes have these additional expenses. The damage wasn't malicious and accidents happen.

    It could possibly be that the insurers' won't pay out (??????) - my googling suggests most do.

    Certainly I would expect written verification that the insurers won't pay out if the LL says this, especially since we are talking thousands of pounds.
  • pmlindyloo wrote: »
    I agree with you that the landlord needs to claim through his building insurance.

    Put another way, you cannot insure his building and therefore could not protect yourself.

    The landlord has a right to claim the excess from you (original contract terms are applicable on a SPT) and morally it is the right thing to do.

    He could potentially try to charge you for the increased premiums but the insurance company usually are reluctant to say how much these are. The landlord then has the ability to change insurers and find a cheaper deal or take the loss. (it may even be tax deductible?)

    I am not a landlord so would be interested to know what others who are think. I feel it is part and parcel of being a landlord to sometimes have these additional expenses. The damage wasn't malicious and accidents happen.

    It could possibly be that the insurers' won't pay out (??????) - my googling suggests most do.

    Certainly I would expect written verification that the insurers won't pay out if the LL says this, especially since we are talking thousands of pounds.

    Thanks for very succintly posting what I feel :D - I'm certainly not a problem tenant (for example we've paid to keep guttering clear and cleaned fascias etc even though it's technically the LL's responsibility) however I can't quite get my head around why he is unwilling to go to his insurer...

    Any LL's see it differently? I'm just struggling to get my head around this one...
  • nkkingston
    nkkingston Posts: 488 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Are you quite sure he is insured? If the property is mortgage free, he doesn't have to have one.
    Mortgage
    June 2016: £93,295
    September 2021: £66,490
  • nkkingston wrote: »
    Are you quite sure he is insured? If the property is mortgage free, he doesn't have to have one.

    I don't KNOW he is insured....he says he is but I haven't seen the actual document. I don't believe the property is mortgage free but from memory that wasn't the case when we negotiated the rent on the tenancy back in 2012.
  • Any landlords have a view/thoughts on this? I'm genuinely interested in the opposite view to mine.
  • Not a landlord but normally accidental damage is an optional extra on insurance. So unless he has this his insurance may not pay out at all.
    Spelling courtesy of the whims of auto correct...


    Pet Peeves.... queues, vain people and hypocrites ..not necessarily in that order.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.2K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.3K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.