If Problems Occur

anon_private

If someone buys a flat in a block and, at a later stage, there are problems with other residents, what is the role of the company that owns the building in resolving such problems?

Davesnave

I'm pretty sure that such a general and vague question will only receive similar, vague answers, such as, "It will depend on the terms of the lease," or "It will depend on the exact nature of the problems."

I think you'll get much better answers by being specific in your request here, just as you would on any other board. People here are pretty astute, but they are not mind readers!

moneyistooshorttomention

....and even if there is something down in writing re dispute resolution (which I have doubts about) - then someone may be an egoist and decided they personally are "in charge" and someone else may be their "best buddy" and back them up = regardless of the genuine objective "rights and wrongs" of things.

The "not what you know but who you know" scenario will play out more in some parts of the country than others. Smaller, more old-fashioned places are likely to be more prone to this sort of behaviour imo.

eddddy

anon_private wrote: »

If someone buys a flat in a block and, at a later stage, there are problems with other residents, what is the role of the company that owns the building in resolving such problems?

As others say, you need to be more specific.

But for example... most leases (but not all) say...

If another leaseholder does something that is not allowed in the lease (i.e. breaches a covenant), if you tell the freeholder, then the freeholder must do something about it (i.e. enforce the covenant).

Some leases also say how freeholders will resolve property related disputes between leaseholders (e.g. if one leaseholder's pipe is leaking into another leaseholder's flat.)

AnotherJoe

anon_private wrote: »

If someone buys a flat in a block and, at a later stage, there are problems with other residents, what is the role of the company that owns the building in resolving such problems?

They will ensure all the occupants are placed together in the library, where they will interview them one by one until they determine who committed the murder.