Parking advice please! Ecp and drp

Angharad123

Hi I wonder if anyone can help me!
I am a nurse in an Nhs hospital and I pay for a parking permit each month. In December there was a delay in printing our new permits so we were advised to continue using our out of date ones until the new ones were issued. I received a PCN on the 14.12.15 advising me my permit was not valid- I appealed the next day explaining the circumstances and who to contact to confirm etc. fast forward to the 03.03.16 I received a letter (no mention of the appeal) stating the £30 balance was overdue to which I replied in writing again explaining the circumstances etc etc! Fast forward to yesterday and I received a letter from debt recovery plus ltd stating I now have until the 22.04.16 to pay £120 or further action will be taken. Que long phone calls to euro car parks who said they sent me a letter on the 21.01.16 saying my appeal was unsuccessful (I did not receive but they said it was my responsibility to follow it up) and I need to appeal via DRP, who helpfully state they do not allow appeals as they are a recovery company! ECP also say they never received my written response to the letter sent on the 04.03.16!
I have no idea what to do next!

Umkomaas

What's your employer doing about this?

You can ignore DRP and all their idle threads. Please read the newbies sticky - you're at post #4 stage as you are beyond any appeals to ECP

ECP are not litigious, so unlikey to take this to court stage, but they do have 6 years to pursue you, so getting this killed off now via your employer (who surely are the contracting organisation who employed ECP in the first place and can therefore cancel charges) will give you future peace of mind.

Are other staff in the same boat? Have you involved your Union in representing you with your employer?

Angharad123

Thank you, honestly my employers are being next to useless (still take my £50 each month!) so can the charges be cancelled at this stage? It's so annoying, have worked over 30 hours in two days on a busy surgical unit to have to deal with these idiots is just too much today!

Umkomaas

The Principal to a contract can call the shots. In the vast majority of the thousands of cases we deal with, where the Principal has demanded a cancellation, a cancellation has followed. Of course it will be governed by the contract between them and the PPC, but we've seen very few examples where the Principal has no say.

Press your employer. Quote the Jeremy Hunt Guidance to Trusts about allowing predatory PPCs to be incentivised to pursue patients (and staff) for profit.

Get your Union involved.

Angharad123

So do I ignore the letters which say I have until the 22.04 to pay up?

Ralph-y

you can all so inform them that if this goes to court ( it won't but tell them anyway) that you

have been advised that you can call one of them to court to confirm the story

re "there was a delay in printing our new permits so we were advised to continue using our out of date ones until the new ones were issued."

who should you name and what holiday dates do they have planned ....

It might just gee them up a little ....:)

follow Umkomaas advice

and

good luck

Ralph:cool:

Angharad123

Thank you! Will hopefully get somewhere tomorrow!

Ralph-y

if the letter is off DRP then yes .....

Ralph:cool:

Coupon-mad

Angharad123 wrote: »

So do I ignore the letters which say I have until the 22.04 to pay up?

https://forums.moneysavingexpert.com/discussion/5035663

https://forums.moneysavingexpert.com/discussion/5410152

https://forums.moneysavingexpert.com/discussion/5399789