£100 lost by not attending ESA appointment

ab1982

Oops Godwin again.

dktreesea

red_devil wrote: »

should have reported him to his manager.

And insisted on a written response and followed it up, in the likely event the manager will try to cover it up, with DWP managers beyond the job centre.


It's really important that customers receiving bad service and treatment from the job centre staff make formal complaints and follow them up. This kind of behaviour needs to be brought out into the open.


The rogue staff are no doubt hoping their victimised clients are too weak/unmotivated to complain. It's time their support structures stood up to be counted and supported them so they can complain.

Lanzarote1938

deannatrois wrote: »

I am also in the process of being diagnosed with ASD, so looking for a job whilst packing up the house and dealing with my sons wasn't on my agenda (as a carer I don't have to anyway, its more than a full time job unfortunately).

I found it very very stressful as I had about a week to go to be evicted.

To be honest, I'm surprised I wasn't sanctioned as I had to be quite abrupt to shut him up and get through the stuff in the interview that had to happen. But I felt and still feel he was very unprofessional.

Why would a carer get sanctioned? Is it possible to be sanctioned when claiming carer's allowance?

missapril75

red_devil wrote: »

...little Hitlers....

Let me guess...you don't like traffic wardens either. Or "the taxman", dustmen, council officers, social workers, teachers...

:rotfl:

Bogof_Babe

red_devil wrote: »

Of course they don't they treat people kindly and with compassion something that the little Hitlers in the DWP know nothing about.

Jobcentres are a complete waste of money today. The cost of guards and staff wages and building costs are astronomical. They aren't needed they could be closed down. The gvt are always on about saving money. It makes no financial sense to keep them open today. They aren't what they used to be and people could sign other ways today.

Yeah, and without even leaving their home. No need to prove that you've been looking for work, just collect the money into your bank account forever. Great idea! :rotfl:

silentkiller

Deleted_User wrote: »

Been going to Triage for nearly 2 years now, and I am in the work related group. Used to have to attend weekly and fortnightly sessions with other people till they put me onto monthly sessions quite some time ago, as they said they feel that I am not ready for work. So now I attend once a month, and it's a 1 to 1 with an adviser instead of a group. But, I was kept on the same ESA and not put into the support group.

3 weeks ago I had an appointment. It was scheduled for 10am. However, I was feeling ill the night before and didn't fall a sleep till around about 6.30am. I work up about 10.30am, and I immediately contacted Triage. They told me they would have to inform the Social that I had not attended my appointment. This is the 1st time, I have ever missed an appointment.

Triage rescheduled my appointment for 2 weeks later, which I attended last week. They then said they wanted a quick chat with me yesterday, so I attended that too. So have had 2 appointments, and attended both since missing the one 3 weeks back.

Received a letter from the DWP today saying that my ESA, has been stopped, till I start re attending my Triage appointments. I phone the DWP and told them that I have actually had 2 appointments, and been to both since missing that original appointment. he woman said that, they have had no word from Triage (I phoned Triage after the call and they said that had informed the DWP, but will call me later to see whats happening, to be honest, Triage probably hasn't informed the DWP, as they are not well organized)

Anyway, the woman (at the DWP) told me that my payments will restart once they receive word. I said, so have I lost money? She said "Yeah, it's just a weeks payment so far" Just a weeks payment???

I am due Monday (always been paid on Saturday though) Starting to worry I won't even be paid if they haven't been informed from Triage that I have attended since missing the original appointment. But even if I do receive payment, they will deduct a weeks ESA from me for missing that 1 appointment. The first time I have ever done that, not by my own fault, and I phoned when I woke up. But they feel that's acceptable to take over £100 away because of this.

Do they have the right to do that to me?

Thanks.

UPDATE:I was paid, but they paid me £3.10, instead of £204. So lost £200.

I'm surprised by this to be honest - a long time ago I was on JSA (not the same I know) and I missed an appointment because I was sick but I rang and they said they would give me a 1 time grace and I didn't lose anything.

I'm sorry you lost so much

silentkiller

Bogof_Babe wrote: »

Yeah, and without even leaving their home. No need to prove that you've been looking for work, just collect the money into your bank account forever. Great idea! :rotfl:

Whilst that's true - I did spend one year 'enhancing' my work seeking record whilst I was too ill to work but not ill enough to qualify for ESA (Depression and severe anxiety) and no one was the wiser. However that was 7 years ago.

dktreesea

If people are too ill to work, and signed off as such by their doctor, why wouldn't they get ESA? surely that's the very situation it's designed for?

Weary_soul

Weirdly enough It's not so much about having an illness, but how it limits you and wether those limits fit certain DWP descriptors.

So you could suffer from certain serious ailments and yet still get passed as 'fit for work' as sadly many people do these days.

red_devil

missapril75 wrote: »

Let me guess...you don't like traffic wardens either. Or "the taxman", dustmen, council officers, social workers, teachers...

:rotfl:

no don't mind them.