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malcolm

mallyboy5
mallyboy5 Posts: 11 Forumite
Eighth Anniversary Combo Breaker
in Broadband & internet access
I have been with TT for about 18 months but during this period I updated my package so assume the contract starts again but lately I keep getting scam phone calls saying they are from TT and have contacted TT to complain and they inform me each time that they have blocked these calls to my number but they keep on coming sometimes 4 a week and the callers always know most of my details. Am I able to cancel my contract as this situation as occurred due to no fault of mine as it was TTs system that was hacked and I am getting peed of with it

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Who is malcom??
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi mallyboy5

    I'm really sorry to hear that you've been receiving scam calls. Please get in touch with us about this on Twitter (@TalkTalkCare) or on our Online community and we will get this reported for you.

    Thanks,

    Becky
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    If you are beyond the minimum contract term you can move on with no penalty. It won't stop the calls though unless you have a new phone number too.
  • dawning_2
    dawning_2 Posts: 9 Forumite
    These TT cases have been around since several months ago, I think. Did you save their number? Maybe you can also report it to ftc.gov, or share it to consumer sites like whycall.me, just to make others know about the scam. Prevent someone from being scammed is better, right?
  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    JJ_Egan wrote: »
    Who is malcom??

    Maybe it's the new name for TT as TT has such a bad reputation.:rotfl:
This discussion has been closed.
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