Airline blaming delay on airport resources??

tibbles209

I recently had a flight that was initially delayed due to a technical fault with the passenger boarding bridge. We then had to sit for quite a while before getting the go-ahead to take off (presumably since we had missed our original departure slot and had to wait for a new one).

The airline is absolving itself of any responsibility as the initial technical fault was not with their plane, but with the airport's ground resources (the boarding bridge) and thereafter the remainder of the delay was caused by air traffic control requiring us to wait.

Does anybody know how this ties in with the regulation? I have scoured the MSE forum but can't seem to find any other cases where it was a fault with a piece of airport equipment that caused the delay.

Thank you!

Justice13075

What was the delay in getting into your arrival airport?

tibbles209

3 hours 53 minutes - the delay in this flight caused us to miss our official connection and we were rerouted onto a later flight

Tyzap

Any follow up questions to your original post on the dedicate BA thread should also be on that thread, not another new thread.

It just make it extremely difficult to follow and clutters the board.

leylandsunaddict

tibbles209 wrote: »

I recently had a flight that was initially delayed due to a technical fault with the passenger boarding bridge. We then had to sit for quite a while before getting the go-ahead to take off (presumably since we had missed our original departure slot and had to wait for a new one).

The airline is absolving itself of any responsibility as the initial technical fault was not with their plane, but with the airport's ground resources (the boarding bridge) and thereafter the remainder of the delay was caused by air traffic control requiring us to wait.

Does anybody know how this ties in with the regulation? I have scoured the MSE forum but can't seem to find any other cases where it was a fault with a piece of airport equipment that caused the delay.

Thank you!

The airport own the airbridges, and if there was a problem with one then it was out of the airlines control.