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Booking with Crystal Travel, ATOL no: 3517

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  • sarasa wrote: »
    Crystal travel reviews on trustpilot and feefo are good as I said above and same like many other travel companies, crystal travel have bad reviews on tripadvisor only:money:

    Nope, Check Review centre, yelp, yell, reviewscouk, they have good amount of reviews for them, Which show's there services
  • isplumm
    isplumm Posts: 2,215 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    sarasa wrote: »
    Trip advisors reviews are posted by people or u can say by negative people there are services and People who can post good reviews for your company by top level contributor profiles in just few bucks tripadvisor-warning com is a Example,where as feefo contains reviews of people those have actually used the services.


    So I had a quick look at this site - it looks like no one has updated the site for 2 years & the examples they pick out are very poor - some old lady who had 2 reviews against her b&b that might be false - she had the option to put her side of the story - but appears not to have.

    Then someone put 1* because they booked 6 months in advance and 12 hours after booking cancelled because of medical issues of daughter - B&B owner kept deposit. I would have given same rating as well - I also wander whether in UK that would have been legal - how much has the b&b owner lost?

    You need to be careful of TA - take everything with a pinch of salt - I have seen reviews that give 1* because of the time it took to get to airport from hotel.

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    isplumm wrote: »
    So I had a quick look at this site - it looks like no one has updated the site for 2 years & the examples they pick out are very poor - some old lady who had 2 reviews against her b&b that might be false - she had the option to put her side of the story - but appears not to have.

    Then someone put 1* because they booked 6 months in advance and 12 hours after booking cancelled because of medical issues of daughter - B&B owner kept deposit. I would have given same rating as well - I also wander whether in UK that would have been legal - how much has the b&b owner lost?

    You need to be careful of TA - take everything with a pinch of salt - I have seen reviews that give 1* because of the time it took to get to airport from hotel.

    Mark

    Tripadvisor reviews can be very entertaining, I liked the one that gave a hotel one star on the basis they thought the towels were the wrong colour. Also another that hapgave a very critical review until the hotel responded that their credit card had been charged because the customers had stolen the television from the room.
  • sarasa_2
    sarasa_2 Posts: 10 Forumite
    So I had a quick look at this site - it looks like no one has updated the site for 2 years & the examples they pick out are very poor - some old lady who had 2 reviews against her b&b that might be false - she had the option to put her side of the story - but appears not to have.

    Then someone put 1* because they booked 6 months in advance and 12 hours after booking cancelled because of medical issues of daughter - B&B owner kept deposit. I would have given same rating as well - I also wander whether in UK that would have been legal - how much has the b&b owner lost?

    You need to be careful of TA - take everything with a pinch of salt - I have seen reviews that give 1* because of the time it took to get to airport from hotel.

    Mark

    Which Website you talking here
  • sarasa_2
    sarasa_2 Posts: 10 Forumite
    Tripadvisor reviews can be very entertaining, I liked the one that gave a hotel one star on the basis they thought the towels were the wrong colour. Also another that hapgave a very critical review until the hotel responded that their credit card had been charged because the customers had stolen the television from the room.

    Hilarious..
    This Happens and this Quality of Reviews can be seen at Tripadvisor only.
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