Booking with Crystal Travel, ATOL no: 3517

mikeheader

My name is Mike, and Some days back I booked a flight with Crystal travel, I was going to Africa, I contacted them through there website, fares were cheap but while booking, at payment time my session was expired, and sudden within seconds the price go high, Abey (there travel agent) called me to help, I asked her for the Cheap fare which I was getting Earlier, she said sir fares is high now, how is that possible, I have booked various times earlier first time I am Using Crystal travel, and I am 110 percent sure that there was nothing with me that can make my session Expired, like in Couple of Seconds you have to pay near about 100 GBP:mad::mad:

torbrex

Over the years I've noticed that simply by looking at the details of a trip the price can go higher if you leave the page and go back again soon after.

What I do now is set aside 2 sessions a few days apart.
I look at all the possibilities and narrow it down to 2 or 3 then leave it a few days or a week if possible before I go back to do any booking.

I just did this with a search, as usual the price had risen during my first search and the website suddenly changed to "1 only left at this price", I went back a few days later and the price had dropped below the first time I'd seen it and there were now 3 available at the lower price.

Caz3121

Many third party agents do not have live pricing and in many cases the fare shown which you make a request to book is sold out or has not been available for some time. Even if you had not got a session expired error you would likely have found you would have received a call within 48 hours to advise that the fare shown was sold out and they require more money to complete the booking
Often this is known to ensure that on comparison flights they appear to be the cheapest and get the interest of those looking for the best deal. Ultimately it is likely that the fares they ultimately have are the same price as booking direct with potentially their own fees on top
If you want to see live fares, the airlines website is the place to look

you may well have had a lucky escape, may of their customers experience problems
https://www.tripadvisor.co.uk/ShowTopic-g1-i10702-k7342099-Crystal_Travel_A_warning_to_all-Air_Travel.html

mikeheader

torbrex wrote: »

Over the years I've noticed that simply by looking at the details of a trip the price can go higher if you leave the page and go back again soon after.

What I do now is set aside 2 sessions a few days apart.
I look at all the possibilities and narrow it down to 2 or 3 then leave it a few days or a week if possible before I go back to do any booking.

I just did this with a search, as usual the price had risen during my first search and the website suddenly changed to "1 only left at this price", I went back a few days later and the price had dropped below the first time I'd seen it and there were now 3 available at the lower price.

Thanks I will definitely try this

mikeheader

Many third party agents do not have live pricing and in many cases the fare shown which you make a request to book is sold out or has not been available for some time. Even if you had not got a session expired error you would likely have found you would have received a call within 48 hours to advise that the fare shown was sold out and they require more money to complete the booking
Often this is known to ensure that on comparison flights they appear to be the cheapest and get the interest of those looking for the best deal. Ultimately it is likely that the fares they ultimately have are the same price as booking direct with potentially their own fees on top
If you want to see live fares, the airlines website is the place to look

Hey,
I have checked this Url its so Terrible
but just below it I found uktrustpilot and feefo, Only on tripadvisor they got bad reviews why so?

mikeheader

sarasa wrote: »

Well I don't think a Travel company can be claimed for it as fare can go high anytime, better check airlines websites

I am aware of this fact that fares can be changed any time, but for me it was a loss of 100 GBP:mad::mad:

mikeheader

sarasa wrote: »

Tripadvisor Views are not always right, and there any negative person can too add the rubbish, feefo you can trust atleast they are real users.

there are millions following trip advisor and who is feefo now?:money::money:

sarasa_2

mikeheader wrote: »

I am aware of this fact that fares can be changed any time, but for me it was a loss of 100 GBP:mad::mad:

Alas! But for your loss, no one is payble to you:(

sarasa_2

mikeheader wrote: »

there are millions following trip advisor and who is feefo now?:money::money:

Trip advisors reviews are posted by people or u can say by negative people there are services and People who can post good reviews for your company by top level contributor profiles in just few bucks tripadvisor-warning com is a Example,where as feefo contains reviews of people those have actually used the services.

mikeheader

sarasa wrote: »

Trip advisors reviews are posted by people or u can say by negative people there are services and People who can post good reviews for your company by top level contributor profiles in just few bucks tripadvisor-warning com is a Example,where as feefo contains reviews of people those have actually used the services.

Ohk thanks for the Information Sarsa, I will be careful while booking next time, but One thing I want to add Crystal travel reviews are not good as good u said on feefo too, you please check again:D:D

sarasa_2

Crystal travel reviews on trustpilot and feefo are good as I said above and same like many other travel companies, crystal travel have bad reviews on tripadvisor only:money: