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Hi i am having the same problem with edf they are tring to charge me over £1000 because they underbilled me at some stage last november i dont see how it is that much and i have mentle health problems and suffer from depression i am not sure what i can do as i have 3 boys and the youngest is 9 months and has been in and out of hospital with feeding and weight problems does anyone have any advice
Welcome to the forum.
We need more details of the alleged £1000 debt before anyone can advise you.
The case in this thread that we have been discussing is unusual in that they were sending bills with the wrong charges.
In many situations where a large debt like your has built up, the reason is that under-estimated meter readings have been used for billing.