Warrent to enter to change my metre but they left it so that I am unable to get in.

[Deleted User]

That really is a cheek .Charging you £76 for a purge and to take the cap off. I ve never heard of that happening.Most likely a gas safe engineer will also charge similar for a call out. My colleague does this work a lot when decom/recom and its free. Maybe NGrid could be roped in to do this simple task a lot cheaper than Npower, after all its their gas meter.
Any debt and the weekly repayment amount on the gas meter are on screens 26 and 27.You need card inserted to see these screens after pressing red button.The electric meter has the same info on screens "S " and "T" with the key inserted

Autumnella

You should ask Npower to come out and uncap the meter and add the charge to the meter debt. They can't leave you off supply with 2 young children. Are they aware you have children?

Then I would apply to their trust fund or speak to the CAB about another trust fund to see if they can pay your debt off given your circumstances.

Marktheshark

Ectophile wrote: »

What is this Gas Act 1958? I can find no trace of it on the government web site. There seems to be a whole raft of Gas Acts over the years, but not one in 1958.

... section 11(2) of the Local Government Act 1958

C_Mababejive

The reason why your supply was capped after the card meter was fitted is that they will NOT go wandering around someone's home to seek out and restart or check gas appliances when the customer isnt present.

You need to follow the guidance in the letter that was left.

This is not a national grid issue and they will not get involved.

antrobus

Marktheshark wrote: »

... section 11(2) of the Local Government Act 1958

You mean;

In the application of the said paragraph 4 to the year 1960-61 and subsequent years the standard number of therms of a Gas Board, instead of being the number certified under paragraph 3 of the said Third Schedule, shall be the number certified by the Board to be the total number, as estimated by the Board, of therms in the gas supplied by them in the year 1957-58 to consumers in their area.

http://www.legislation.gov.uk/ukpga/Eliz2/6-7/55/section/11/enacted

I'm not 100% sure what that means, but I'm pretty sure that it has nothing to do with the OP's predicament.:)

Which would be the first thing. The second thing would be that it was repealed in the Statute Law (Repeals) Act 1975, and thus is of no relevance to anyone at all anymore.

I think it's this piece of legislation that matters;

Rights of Entry (Gas and Electricity Boards) Act 1954
http://www.legislation.gov.uk/ukpga/Eliz2/2-3/21/section/2

antrobus

Ectophile wrote: »

What is this Gas Act 1958? I can find no trace of it on the government web site. There seems to be a whole raft of Gas Acts over the years, but not one in 1958.

Take no heed.

Under the Rights of Entry (Gas and Electricity Boards) Act 1954 (as amended) a gas operator can obtain a warrant if admission if "reasonably required". And the circumstances in which admission would be reasonable would include those listed in s23 of Sch2 of the Gas Act 1986 and include such things as "inspecting gas fittings" or indeed exercising their power to "remove, inspect and re-install any meter by which the quantity of gas supplied is registered".

Some of us know our way round legislation.gov.uk.:)

Smodlet

What an awful predicament! I sincerely hope you have had some help by now.

If the lock was working before Npower's locksmith attended to force entry, it stands to reason he/she must have caused the damage. It equally stands that he/she is never going to admit this if there is any possibility whatsoever they can get away with not doing so. Integrity is a very rare quality these days.

This sounds to me as if it may have gone beyond what the Citizens' Advice can deal with in a reasonable time. Were I you, I would contact a certain mid-afternoon legal show on ITV... no advertising allowed here. If he cannot help you, I would be surprised.

Please let us know how you and your children are getting on. My thoughts are with you.