Nationwide accounts

UKSBD

I thought I had been a Nationwide account holder for 20+ years.


I have an ISA with them, a MySave account, 2 CashBuilder Book accounts and previously had mortgage with them.


I just went to have a look at savings accounts to discover the regular saver account is only available to Nationwide main current account holders only.


Do I not get any loyalty for all the other accounts I have with them, does this only apply to current account holders only?


I always assumed I was one.


Is it worth going in to branch, create new current account then opening a savings account in a few months time?

masonic

You can open a Flexaccount online. Fund it for 3 months and you will qualify for the RS.

YorkshireBoy

masonic wrote: »

You can open a Flexaccount online. Fund it for 3 months and you will qualify for the RS.

...but opening a FlexDirect would get you quicker access to the regular saver, and house up to £2.5K of the existing cash earning a poor interest rate.

UKSBD

masonic wrote: »

You can open a Flexaccount online. Fund it for 3 months and you will qualify for the RS.

Yeah, I looked at that, bit of a pain when I have been with them for 20+ years.

I always assumed I already was an account holder.

If I was to open one now it would ideally be the FlexDirect account, but it doesn't look as though I can do that either

UKSBD

YorkshireBoy wrote: »

...but opening a FlexDirect would get you quicker access to the regular saver, and house up to £2.5K of the existing cash earning a poor interest rate.

I looked at that but aren't eligible to it either

xylophone

If I was to open one now it would ideally be the FlexDirect account, but it doesn't look as though I can do that either

Why not?

And you qualify for the "Loyalty Saver" (for what it's worth...)?

diamonds

Nationwide, as complex in basic banking products as tax legislation. For a customer owned cooperative its a minefield farce, esp with those customers (or to be) with a poor understanding of english, maths or both.

Oblivion

diamonds wrote: »

Nationwide, as complex in basic banking products as tax legislation. For a customer owned cooperative its a minefield farce, esp with those customers (or to be) with a poor understanding of english, maths or both.

Totally agree. I abandoned Nationwide a long time ago ... complete shambles.

colsten

diamonds wrote: »

Nationwide, as complex in basic banking products as tax legislation. For a customer owned cooperative its a minefield farce, esp with those customers (or to be) with a poor understanding of english, maths or both.

Nationwide's current account offerings are very easy to understand and very well documented. I see their various offerings as a distinct advantage as they cater for different needs.

Someone with poor english and/or maths should be doing something about improving it, not expect a current account provider to dumb down their offerings.

UKSBD wrote: »

I always assumed I already was an account holder.

It's always a good idea to read the terms and not to assume anything. The eligibility criteria for all the FlexClusive products aren't that you are "an account holder" but that :-

To be eligible you must be a main current account customer with us, this means that you must either:

Hold a FlexOne account and be aged 18 or over, or hold a

FlexAccount and :

• have been paying in £750+ a month for the last 3 months (excluding transfers from any Nationwide account held by you or anyone else); or
  
• completed an account switch to us (from a non-Nationwide account) using our Current Account Switch Team in the last 4 months; or

Hold a FlexDirect or FlexPlus account

Neither of the eligibility criteria are particularly onerous, particularly not for someone who has cash to save.

badger09

To be fair to Nationwide, as far as I'm aware, all the regular/monthly savers offered by the well known banks & building societies, require you to be a current account holder.

I know some building societies do offer regular savers with no current account requirement, but they tend to pay lower rates (with one or two recent notable exceptions), or have other conditions, such as branch access only or geographic restrictions.

OP why don't you qualify for a Nationwide current account? Have you applied?

diamonds

colsten wrote: »

Nationwide's current account offerings are very easy to understand and very well documented. I see their various offerings as a distinct advantage as they cater for different needs.

Someone with poor english and/or maths should be doing something about improving it, not expect a current account provider to dumb down their offerings.

It's always a good idea to read the terms and not to assume anything. The eligibility criteria for all the FlexClusive products aren't that you are "an account holder" but that :-



Neither of the eligibility criteria are particularly onerous, particularly not for someone who has cash to save.

The structure and also flex this one flex that one, flex it direct or flex this account... They are all accounts so why is one called Flexaccount, others Flexbasic, Flexone, FlexDirect.

Simplicity even in name like other banks - Nationwide Flex, Nationwide One, Nationwide Basic, Nationwide Direct.


The layout and navigation is as poor.


Imagine having low intelligence or learning difficulties, dyslexia, dementia, cognitive functions of any kind and navigating that site and its products - it is overwhelming. It is not easy, I have had to assist others. I stopped recommending NW solo it on its failed sales based multiple accounts multiple options website.

Not everyone with poor maths or english can educate themselves out it. Dont assume