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American Airlines Delay

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mcrterry
mcrterry Posts: 25 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Flight delay compensation
I have tried to find the answers in other posts but haven't. If it exists please accept my apologies an bump my thread to the correct place.
My query is this. Following a delay from Manchester to New York in Oct 2015 I followed their procedure and finally on 28:12:15 they agreed to pay me £219x3 passengers. I was advised Payment would take 4-6 weeks. Now almost 9 weeks and three further emails /complaints I have heard nothing other than the standard auto email saying they have received my email. Anyone had this happen or any suggestions would be welcome.
Thanks

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