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restocking fee

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Comments

  • marliepanda
    marliepanda Posts: 7,186 Forumite
    wealdroam wrote: »
    Unfortunately, when buying from Debenhams Plus, one is not buying from Debenhams. See here.

    Although it is easy to see why people might think they are buying from Debenhams.

    Was just coming back after having a look, you're right.


    General question as I don't know, can they charge businesses restocking fees?
  • my flat above the business premises <take away indian food> with the same address
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    General question as I don't know, can they charge businesses restocking fees?
    Yes they can - if the buyer has agreed with the seller's T&Cs... which of course they will have done when making the purchase.

    As its name implies, it is only consumers that are offered the protection of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
  • thanks everyone
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