We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Kuwait Airways cancelled flight in 8 days time

Options
13»

Comments

  • Gleeful
    Gleeful Posts: 1,979 Forumite
    JPears wrote: »
    I'm not sure, I've never used a travel agent. Surely all the passenger details have to be provided to airline when booking?

    Nope, just full name as it appears on passport when booking. DOB if it is an infant.

    APIS only gives DOB and passport details too
  • Halle71
    Halle71 Posts: 514 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    It does seem logical that the TA is more to blame - after all they had the information 6 months ago, as well as our contact details.
    However, I am finding it difficult to find any legislation to cover this situation - the flight was cancelled in good time so I'm guessing that EU 261 does not apply or would it apply to the TA who did not inform us? I've been reading the EU guide to air passenger's rights and from what I can gather, it only applies to airlines....
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture