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Water Meter two years to decide to keep
Norman_Castle
Posts: 11,871 Forumite
in Water bills
Just noticed STW now give you 24 months to decide whether to stay metered. Not sure if other providers are the same.
https://www.stwater.co.uk/category/1068
If I have chosen to have a meter fitted do I have the right to go back to an unmetered charge?
You have the right to go back to an unmetered charge if you tell us that you want to. If your meter was fitted from the 1 April 2015 onwards you must do this within 24 months of your meter being installed or within 30 days of your fourth bill. At least two of your bills will be based on an actual meter reading so that you can work out how much water you have used and whether the meter has benefitted you or not.
If your meter was fitted prior to 1 April 2015 you must contact us within 12 months of your meter being installed or within 30 days of receiving your second bill.
https://www.stwater.co.uk/category/1068
If I have chosen to have a meter fitted do I have the right to go back to an unmetered charge?
You have the right to go back to an unmetered charge if you tell us that you want to. If your meter was fitted from the 1 April 2015 onwards you must do this within 24 months of your meter being installed or within 30 days of your fourth bill. At least two of your bills will be based on an actual meter reading so that you can work out how much water you have used and whether the meter has benefitted you or not.
If your meter was fitted prior to 1 April 2015 you must contact us within 12 months of your meter being installed or within 30 days of receiving your second bill.
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Comments
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It is worth emphasising that the above only applies if the customer was being charged on the basis of their Rateable Value, and they themselves had applied for a meter.0
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