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Mis-sold contract from sky broadband

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Comments

  • brenda50
    brenda50 Posts: 291 Forumite
    Thanks I got a SAR form sent.
  • andrewmp
    andrewmp Posts: 1,798 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Moneyineptitude wrote: »
    The burden of proof is with the complainant not Sky. As a result, she'll need to request a Subject Access Request (SAR) if Sky refuse to provide the transcript. A SAR costs £10.

    If he cancels the direct debit then the onus on proof will be the company perusing the matter in court (sky).
  • parttimeskint
    parttimeskint Posts: 170 Forumite
    andrewmp wrote: »
    If he cancels the direct debit then the onus on proof will be the company perusing the matter in court (sky).

    Sky won't pursue it in court, they will just send it to a debt collection agency.
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