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Mis-sold contract from sky broadband

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brenda50 Posts: 291 Forumite

17 March 2016 at 7:20PM

Thanks I got a SAR form sent.

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andrewmp Posts: 1,792 Forumite

18 March 2016 at 10:33AM

Moneyineptitude wrote: »

The burden of proof is with the complainant not Sky. As a result, she'll need to request a Subject Access Request (SAR) if Sky refuse to provide the transcript. A SAR costs £10.

If he cancels the direct debit then the onus on proof will be the company perusing the matter in court (sky).

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parttimeskint Posts: 170 Forumite

18 March 2016 at 9:58PM

andrewmp wrote: »

If he cancels the direct debit then the onus on proof will be the company perusing the matter in court (sky).

Sky won't pursue it in court, they will just send it to a debt collection agency.

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