Recent Online Order Missing In Post

sjbrun

I have an intercom system and I always meet them. Unless someone is disabled why would they not? Its just pure lazyness.

Most couriers now have a door delivery, that is to the door of the building not to the flat door.

naedanger

MikeWhite wrote: »

I'm sorry but that's simply not true. If I am expecting an item I will often go to the main door to both sign for it and to bring it back up.

Well that is very surprising to me. I have never known people do this.

HappyGuy

agrinnall wrote: »

What I don't understand is why you didn't bother to walk down the stairs to sign for the delivery, which would have avoided the whole issue.

I buzzed the postman in. I didn't expect him to fraudulently sign my signature and for me not to receive my post.

HappyGuy

sjbrun wrote: »

I have an intercom system and I always meet them. Unless someone is disabled why would they not? Its just pure lazyness.

Most couriers now have a door delivery, that is to the door of the building not to the flat door.

Point noted. And we can argue the semantics of whether a postman should delivery to the building entrance or apartment entrance all day. However it has little bearing on my OP.


My issue is that someone has fraudulently signed for a package of mine and taken it. I have asked my neighbours and I do not believe it would have been. So I suspect it is probably the postman. Royal Mail are keeping very quiet about it. And I was looking for advice on who is responsible for the missing package.

unholyangel

sjbrun wrote: »

I have an intercom system and I always meet them. Unless someone is disabled why would they not? Its just pure lazyness.

Most couriers now have a door delivery, that is to the door of the building not to the flat door.

If retailers want to use couriers that do this then thats up to them, but if the customer doesn't receive the parcel then its them (the retailer) thats liable - not the customer.

They've been contracted to deliver to OP's address, not OP's building.