Switched to Santander - Sorry I Bothered

jimjames

CarpeDiem wrote: »

Grumbler...... My DD's didn't get bounced it was the actual setting up by Santander that was co***d up.

cifpower...... in a word YES - he goes on TV promoting these things as the best thing since sliced bread and how easy it is - so people like me who have problems with them need to make him aware that it isn't all plain sailing (lol).... bit defensive of Martin aren't you .... you his forum security ? :cool:

Thought this forum was to share info good and bad not to get jumped on when posting

There are sometimes issues with switching. I've probably done 6 switches over the last 12 months and they've not all gone perfectly but it's not been the end of the world.

ceredigion

CarpeDiem wrote: »

Well took the advice and switched my main current account after many years (problem free) with Halifax - to Santander 123 !

Nightmare ! Problems with my wages being paid in wrong account - Mortgage payment part paid rest cancelled by Santander !! - Council Tax not informed in time so double payment taken this month !! - Postcode Lottery not transferred over - problems with other Direct Debits that I had to contact suppliers to sort.

Tweeted 'Martin' to say what a mess it had been - but no response whatsoever but lots of responses from him to other happy tweeters - maybe only interested in 'no problem switching so he can promote it'.

Waiting nearly 2 weeks for Complaint to be looked at

Not a happy bunny at all !!! :mad:

Where did you see this "advice "? We don't do advice on the forum just a gentle nudge in the right direction and even if we did, do advice there is no point in switching to Santander as there is no bonus.

Doctor_Duke

123 is only worthwhile for the credit interest and cashback on DDs to pay the monthly fee. I've been a customer for sometime without issue. However sometimes things can go wrong but the switch guarantee means you should not be out of pocket if things go wrong. Contact Santander and get appropriate redress. That's your right forget Martin. That's irrelevant here.