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Replacement windows
craigster
Posts: 24 Forumite
We moved into our house 3 months ago and as a first step knew that we had to replace the windows. So we had a look around at the local firms and got some quotes. Anyway, we found (what we thought was) a good local firm, that were reasonably priced and had good reviews on checkatrade.
Now they've done a good job otherwise, but there was a problem with the bathroom window. They, or the factory, ordered a clear pane. We arranged with them to pay what was owed less £100 on the understanding that they would replace this. They did turn up once after this with a frosted pane but it was the wrong size. Now they've disappeared into thin air: emails are answered and return visits arranged but never kept.
The question is do we just get someone else to replace this pane? Or should we bug them until they do it? And if so how?
Now they've done a good job otherwise, but there was a problem with the bathroom window. They, or the factory, ordered a clear pane. We arranged with them to pay what was owed less £100 on the understanding that they would replace this. They did turn up once after this with a frosted pane but it was the wrong size. Now they've disappeared into thin air: emails are answered and return visits arranged but never kept.
The question is do we just get someone else to replace this pane? Or should we bug them until they do it? And if so how?
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Comments
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Do you want to name them?0
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Sure http://www.greensunwindowsanddoors.london/index.htmlDo you want to name them?0 -
I can't do "who is "checks right now
Have you done a who is on
Greensunwindowsanddoors.london
I'm not terribly techy but never seen a .London address before.:(
Did you actually check out they are members of any of he associations they link to eg fensa?0 -
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Also " residence 9 " on Facebook
All screams "scam " to me0 -
https://www.endole.co.uk/company/08504975/green-sun-london-sash-limited
Green sun London sash limited
Proposal to strike off on companies house0 -
I can't do "who is "checks right now
Have you done a who is on
Greensunwindowsanddoors.london
I'm not terribly techy but never seen a .London address before.:(
Did you actually check out they are members of any of he associations they link to eg fensa?
They are members of Certass (great name) according to that scheme's site.0 -
I don't think they are necessarily cowboys, the work they've done seems good. I guess my question is where do you go from here?0
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They are members of Certass (great name) according to that scheme's site.
http://www.certass.co.uk/homeowners-complaints/0 -
Thanks, this seems a good place to start.0
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