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BT Infinity August 2015 Sainsburys & Visa vouchers

Hi everyone. I'm coming on here to check in anyone can help me as having majr issues with BT. Through the MSE newsletter back in August 2015 I signeed up to switch to BT TV, phone and Infinity ( this wasnt an MSE negotiated deal, it was direct on the BT website ). After a long, projacted sign up I got connected. They then didnt send me anything so I had to follow up and finally got the £125 Sainsburys card. When then starting to follow up re the £50 Visa card I was told it didnt ever exist as a deal.
Basically, I know that it did ( it was the whole reason i signed up from Sky!) but they are playing dumb. Does anyone happen to have applied for and got that deal or have the newsletter from August showing the deal through MSE, or anything else as they are driving me nuts here!
Thanks in advance.

Comments

  • Billy_Boy
    Billy_Boy Posts: 73 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Just a thought, but it may be worth going back to Aug 2015 in this thread or the 'Broadband and Internet' sub-forum.
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Can't see any reference to it at all in August's newsletters. In fact, MSE seemed to really be pushing a Sky deal instead which was part of their big broadband switch.

    A goole search only brings up a £50 visa card from May last year.

    It seems unusual that BT would be offering 2 vouchers at the same time. Are you sure the visa wasn't an affiliate offer rather than BT?
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    mije1983 wrote: »
    It seems unusual that BT would be offering 2 vouchers at the same time.
    Especially as both were apparently for a largish amount.

    I think the OP will struggle with this...
This discussion has been closed.
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