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Talk Talk overcharge ?

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in Broadband & internet access
I am being charged £7.50 per month for Simpy Broadband (which is an ADSL product) as well as £15 for Fibre Large - can someone please confirm that this is correct ?

Comments

  • Roland_Sausage
    Roland_Sausage Posts: 725 Forumite
    Part of the Furniture 500 Posts
    It's incorrect. You should be paying for one or the other.
  • Anthorn
    Anthorn Posts: 4,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    50Twuncle wrote: »
    I am being charged £7.50 per month for Simpy Broadband (which is an ADSL product) as well as £15 for Fibre Large - can someone please confirm that this is correct ?
    It's correct. You pay for SimplyBroadband and the charge for fibre is on top of that. But the blurb on Talk Talk's page is misleading. Read the info re fibre broadband at the bottom of the page:
    Available to new and existing customers with SimplyBroadband
    https://sales.talktalk.co.uk/product/fibre
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi 50Twuncle

    If you need any help with this please contact us via our community on our website or via twitter (@TalkTalkCare)

    Thanks

    Vicky
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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