We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
BT Landline needed.
Nicky16
Posts: 3 Newbie
I cannot believe how unhelpful Customer Services are with both BT.
Sales departments work 100% to sell you a product. Written confirmation comes through next day. Unfortunately, actually getting you a landline connection is beyond most companies. I have wasted about 3 weeks trying to get my parents landline active. I have wasted hours trying to get the truth out of BT. BT pass you from department to department. Why? If you want customers, just give them the service. Something is very wrong. BT cannot deal with a landline connection anymore.
If Libby Barr would like to reply, please do.
Sales departments work 100% to sell you a product. Written confirmation comes through next day. Unfortunately, actually getting you a landline connection is beyond most companies. I have wasted about 3 weeks trying to get my parents landline active. I have wasted hours trying to get the truth out of BT. BT pass you from department to department. Why? If you want customers, just give them the service. Something is very wrong. BT cannot deal with a landline connection anymore.
If Libby Barr would like to reply, please do.
0
Comments
-
I cannot believe how unhelpful Customer Services are with both BT.
Sales departments work 100% to sell you a product. Written confirmation comes through next day. Unfortunately, actually getting you a landline connection is beyond most companies. I have wasted about 3 weeks trying to get my parents landline active. I have wasted hours trying to get the truth out of BT. BT pass you from department to department. Why? If you want customers, just give them the service. Something is very wrong. BT cannot deal with a landline connection anymore.
If Libby Barr would like to reply, please do.
Go with a different company then..:footie:
Regular savers earn 6% interest (HSBC, First Direct, M&S) Loans cost 2.9% per year (Nationwide) = FREE money. 0 -
Libby Barr does not frequent the forums .
Have BT said its an Open Reach problem ??0 -
Came across from Talk Talk. Talk Talk disconnect them but accident.
BT are not helpful0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards