MSE News: Are you financially attractive?

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Test whether your credit history is good enough to turn lenders on...
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'Are you financially attractive?'

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'Are you financially attractive?'

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An online retailer lets me pay 14 days after delivery now they have brought in Klarna!
There are people in the real world that have no need to borrow money, they live their lives in the true meaning of credit (positive balance), always pay their bills on time and possibly most important, don't care about their 'credit' score.
I checked online with Experian and it looked perfect...but for the fact Bradford & Bingley/Mortgage Express had failed to close down my old mortgage account when they sold it to Chaconia Mortgages in May 2015. I sold this property in July 2015 and Chaconia mortgages closed their record with the necessary credit reference agencies.
Experian advised to get in touch with Bradford & Bingley, who won’t do anything until they receive written confirmation from Chaconia Mortgages (whose administrator is Engage Credit) and won't ask for this themselves. I can't see what responsibility Chaconia Mortgages has to provide written confirmation when they were sold the mortgage outright? Surely Bradford & Bingley should have closed the mortgage when they sold it on to pay their debts?! (They obviously had to keep records on file for a certain amount of time, just in case this was needed by Chaconia Mortgages, but surely this shouldn’t have prevented them closing the mortgage?)
Do I have any redress against B&B, since their error has adversely affected my credit rating/ impeded the purchase of a new property until they can rectify the status on my credit file?
It's not as if they've not had enough taxpayer handouts...
"i sent a letter headded sales of god act 1979"