norton constantly telling me it has blocked an attack

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  • AndyPixAndyPix Forumite
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    Dood - run a malwarebytes scan before wasting any more of your time


    And please - remove this norton rubbish off your machine
  • donnac2558donnac2558 Forumite
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    I am getting a new one now from guardset again seems to be Frankfurt. Its seems only Norton is picking these malicious attacks up. So not sure if Norton is over protective(Great:T), or its not a real attack and other antivirus are ignoring it?
  • JJ_EganJJ_Egan Forumite
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    Could just be a false positive .( that is looks like acts like but is actually not )
    Could just be Norton and a different AV suite may report different .
  • donnajunkiedonnajunkie Forumite
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    AndyPix wrote: »
    Dood - run a malwarebytes scan before wasting any more of your time


    And please - remove this norton rubbish off your machine
    i ran malwarebytes and it found nothing.
    i think you may be right about norton. i wish i had stuck with what i had before. the problem is when you change over to new software you have to delete the old before running the new and there is a short period of time when you are connected to the net with no security running. except maybe windows firewall.
    if it is not on my system then the solution lies with whatever organisation it is that deals with these sort of issues to act to stop it at source.
  • donnajunkiedonnajunkie Forumite
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    donnac2558 wrote: »
    I am getting a new one now from guardset again seems to be Frankfurt. Its seems only Norton is picking these malicious attacks up. So not sure if Norton is over protective(Great:T), or its not a real attack and other antivirus are ignoring it?
    its not changed for me every attempt is identical. if its a norton issue its about time they sorted it. i notice in the history immediately after every attempt norton sends info about it to the boffins at symantec.
  • JJ_EganJJ_Egan Forumite
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    Problem is that a virus or a trojan is not neatly packed with the name on the tin .
    All any AV suite can do is keep an eye out for known packages and their footprint or flag up stuff that looks like but may not be .

    With your old AV running you download your new AV .
    Unplug from the internet remove old suite reboot and install new suite .
    Run it and turn internet back on .
  • donnajunkiedonnajunkie Forumite
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    JJ_Egan wrote: »
    Problem is that a virus or a trojan is not neatly packed with the name on the tin .
    All any AV suite can do is keep an eye out for known packages and their footprint or flag up stuff that looks like but may not be .

    With your old AV running you download your new AV .
    Unplug from the internet remove old suite reboot and install new suite .
    Run it and turn internet back on .

    I am sure my last security had tools to remove anything bad it found.
    the issue with the new software point is the new software usually wants you to have the net turned on to install it.
  • donnajunkiedonnajunkie Forumite
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    it appears the last attempted attack was on 4th march according to the history on norton. perhaps an update solved it.
  • donnac2558donnac2558 Forumite
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    I had a Trojan attack which Norton blocked today. Next thing the giant ad with voice telling me I need to call Toll Free etc. Another even bigger one about some site called Reimageplus.com who recommend by Microsoft, Norton and McAfee. I of course needed to download something.

    Nice people at real Norton went it and sorted all out took over an hour to do it. Hell I pay and I get it done by them
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