We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Unable to log into bank account using Windows 10.

Options
2»

Comments

  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    For some reason the OP is reluctant to mention the bank on here but did PM me with the name, as it happens it's one that I use and I can confirm that I have had no problem logging on to it's online banking site with Firefox on Win 10.
  • AJXX
    AJXX Posts: 847 Forumite
    I'm not sure why the first two comments on this thread are telling the OP to switch to Linux - IMO this is terrible advice.

    Personally, I run both Windows and Linux, but Linux isn't for the faint hearted and certainly not something I'd expect the average computer user to be installing simply because they're unable to sign into online banking...

    I'm glad to see the OP was able to resolve this by trying another browser rather than attempting to install Linux and going from 1 minor problem to several complex ones.
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    kwikbreaks wrote: »
    So you couldn't log in to your bank site using Chrome on a W10 machine but could, presumably still using Chrome, on Vista?

    Very strange.
    Correct!

    Fortyfoot
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    cookie365 wrote: »
    Stored password in browser out of date?
    No, only got laptop a week or so ago, then downloaded Chrome.

    Fortyfoot
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    agrinnall wrote: »
    For some reason the OP is reluctant to mention the bank on here but did PM me with the name, as it happens it's one that I use and I can confirm that I have had no problem logging on to it's online banking site with Firefox on Win 10.
    I will be putting Firefox on shortly.

    Fortyfoot
  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    AJXX wrote: »
    I'm not sure why the first two comments on this thread are telling the OP to switch to Linux - IMO this is terrible advice.

    Personally, I run both Windows and Linux, but Linux isn't for the faint hearted and certainly not something I'd expect the average computer user to be installing simply because they're unable to sign into online banking...

    I'm glad to see the OP was able to resolve this by trying another browser rather than attempting to install Linux and going from 1 minor problem to several complex ones.
    No way would I switch to Linux.

    Fortyfoot
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    AJXX wrote: »
    I'm not sure why the first two comments on this thread are telling the OP to switch to Linux - IMO this is terrible advice.

    Personally, I run both Windows and Linux, but Linux isn't for the faint hearted and certainly not something I'd expect the average computer user to be installing simply because they're unable to sign into online banking...

    It's bizarre, isn't it. I think they're just trying to show off the fact that they use Linux (even if it is one of the ones aimed at total newbies).

    If I asked a car mechanic to fix my flat tyre, I wouldn't expect him/her to suggest that I set the car on fire and buy a hovercraft instead. :p
  • :rotfl:Yes, but they're so much easier to park!:rotfl:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.