lost sat nav

coxwell

Hi l'm seeking advice,
I recently travelled with Ryanair and at the boarding gate was forced to put my bag into the hold as a "free gate bag". On arrival at my destination my sat nav was no longer in my case front pocket. I wrote to Ryanair asking them to find the sat nav or compensate me saying that I did not want to put the case in the hold and the sat nav would not have gone astray.
Ryanair have refused quoting terms for putting valuables in the hold. I feel this is somewhat unfair and especially galling as in the overhead locker by our seats were 2 lovely empty slots for normal sized bags just asking to be filled. What can/should I do?

regards
dc

Kernow666

did you have travel insurance ?

coxwell

no, I dont bother as the case normally stays with me.

peachyprice

Why didn't you remove it from the bag before letting them take it?

callum9999

Assuming Sat Navs count as "personal electronic devices" - you are not permitted to carry them in checked baggage with Ryanair so they unfortunately wouldn't be able to be held liable for it.

As mentioned above, your only option for replacement is any travel insurance you may have. It would be worth contacting the airport lost and found just in case though, and I'd personally tell the police (depending on how much hassle that would be) if you think it was stolen.

peachyprice wrote: »

Why didn't you remove it from the bag before letting them take it?

A question only beaten by the "where did you last have it?" when you say you've misplaced something in terms of irritability!

London50

No travel insurance sorry but that is crazy, no one should travel without it. a hard lesson for you and I hope next time you travel the travel insurance will be top of your list.

meer53

coxwell wrote: »

no, I dont bother as the case normally stays with me.

Travel insurance doesnt just cover lost items :eek: Travelling without insurance is very risky and not something i'd recommend .

Won't your house contents insurance cover it ? Mine would.

jonesMUFCforever

Sorry I can't resist but the title of this thread is so funny and ironic LOL.

eDicky

Sorry to hear about the loss of your satnav, which was obviously stolen by baggage handlers at either your departure or arrival airport.

As you have no recourse to the airline or insurance the only thing you can do is mention your flight route so that others can be aware of the particular risk at those airports (although opportunistic crime occurs in any airport).

callum9999

London50 wrote: »

No travel insurance sorry but that is crazy, no one should travel without it. a hard lesson for you and I hope next time you travel the travel insurance will be top of your list.

The travel insurance most people have is rather useless for a missing sat-nav. Between the cost of the policy and the cost of the excess they're probably only a couple of quid out of pocket.

And while I always take out insurance now as I'm constantly losing and breaking things, self-insurance (particularly in countries with reciprocal medical benefits) is a perfectly valid thing to do if you know the risks (and don't go begging to others if it backfires).

mgdavid

callum9999 wrote: »

...... as I'm constantly losing and breaking things, self-insurance (particularly in countries with reciprocal medical benefits) is a perfectly valid thing to do ........

self insurance is probably very wise for you, as insurance companies don't much like having customers who cannot or do not look after their stuff, the premiums would be expensive.