Seller reckons their kid bid on my auction.What to do?

sammyy

Sold something yesterday and I've had an email earlier today from the winner to say that their daughter had bid on it without their knowledge:rolleyes: (its not anything a kid would be remotely interested in)I'm a fairly new ebayer so don't want to screw up my feedback just yet.How do you guys normally deal with such things?

SPANIEL36

a child would not be able to bid on anything unless they knew their parents password to log into the parents account

pulliptears

Ahh that old chestnut. Personally Id ask them to pay my fees to relist and tell them to keep small children away from computers.. I would also compliment them on their child genius.

On the otherhand you could just file a mutual cancellation.

ZARA

just let it go & put it down to experience, i cant see how a child can bid, you have to place a bid, confirm the bid etc, maybe they just changed there mind, ask them to agree to a non-payed item dispute & atleast you will get your fvf fees back, hope this helps.

Contains_Mild_Peril

If you do offer a mutual agreement not to proceed with the transaction, make sure they understand and agree to it first: if you offer a mutual and they don't agree then ebay won't refund your Final Value Fees and the dispute will be closed so you won't be able to take any action against the errant bidder. You might also advise them not to tick the "keep me signed in" box before allowing their kids access to the computer.
If it's a low value item, you might prefer just to avoid the hassle and let it go.

bethom

It is possible so I would try and sort out some sort of agreement with them.

I know it is possible as I have caught my 4 yr old trying to bid on something and stopped him before he did. Needless to say I log out now. Unfortunatley (if that is the right thing to say) he is rather a whizz at computers and I password protect my laptop now.

blue_haddock

rahter than doing a mutual i would do a non-paying bidder so be certain of getting your fees back, plus they get a strike too.

Hintza

Give em a neg for poor parenting skills....;)

frivolous_fay

Definitely not a mutual!

Try bidding on an item some time and see how many screens you have to go through successfully. How old is this kid meant to be... the one that bid on something they'd never have wanted?

Fidget

I've had this happen to me and regret that I didnt get my FVF back.

frivolous_fay

Fidget wrote: »

I've had this happen to me and regret that I didnt get my FVF back.

Did you not open a dispute, or was it the wrong kind of dispute?