Quidco and TCB pulling Cashback for Infinity

Super_Whiskey

No it wasn't on the 22nd.On the 23rd when they updated it, it said in the T&Cs that it excludes infinity orders and then yesterday they made it explicitly clear that it doesn't.

af889

Just to follow up with this... I spoke to Quidco and they have insisted that their T&Cs were updated on the 22/02/2016, meaning I was no longer eligable for the CB. Personally I never remember seeing the exclusion for Infinity listed on their website but they seemed sure that the exclusion was active by 09:00 on 22/02/2016.
If any of you are in any doubt get a call back from them and discuss, you may possibly be still be within your 14 days cooling off period.
I've since cancelled my order and switched to Sky instead.

Super_Whiskey

I am 100% certain that they're lying. Hence why I posted when I did. Obviously there's no way to prove it as it's your word against their's but that seems very under-handed of Quidco.

Super_Whiskey

af889 wrote: »

Just to follow up with this... I spoke to Quidco and they have insisted that their T&Cs were updated on the 22/02/2016, meaning I was no longer eligable for the CB. Personally I never remember seeing the exclusion for Infinity listed on their website but they seemed sure that the exclusion was active by 09:00 on 22/02/2016.
If any of you are in any doubt get a call back from them and discuss, you may possibly be still be within your 14 days cooling off period.
I've since cancelled my order and switched to Sky instead.

Just so you're aware, the deal with Quidco looks like it's back on. It doesn't specify that Infinity is included but, like before, it doesn't specify that it's excluded.

sooty&sweep

Hi

I was looking at tab and it doesn't seem to exclude infinity anymore.

Jen