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Talktalk mobile charges after canceling broadband
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Hi, Decided to switch from talktalk to BT after several years with them. They have written to me to say that I will lose the discounts on the two Talktalk mobile sim only packages I took out in December. It looks like they are on a 12 month contract so it will cost me an extra £20 a month.
My question is while I am still a TT customer until the 7th March can I buy out my contracts at the discounted rate of £5.50 per month instead of the full £15.50? Cant see anything about this in the small print and don't want to propose it to them until I have weighed up all my options though I don't really want to stay with them for broadband.
Any advice appreciated Thanks!
My question is while I am still a TT customer until the 7th March can I buy out my contracts at the discounted rate of £5.50 per month instead of the full £15.50? Cant see anything about this in the small print and don't want to propose it to them until I have weighed up all my options though I don't really want to stay with them for broadband.
Any advice appreciated Thanks!
0
Comments
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Hi mpazza,
I am sorry to hear that you have left us, best thing to do is have a chat with our Mobile team so we can look into this fior you. You can find their contact details on our Website.
Thanks
Abbie“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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