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word starter 2010 not printing

suzy_g · 2016-02-22 16:14:27

Hi my printer is working ie I can print things from the net, but today I wanted to write a letter, I used microsoft word but every time I pressed Print I get a box saying .. now loading a preview file.. and is stays for a few minutes and no print? any ideas what is going wrong thanks.

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suzy_g Posts: 731 Forumite

23 February 2016 at 12:13AM

I somehow managed to print it via Onedrive word on line ? but I don't know how I got to it, I am going to bed, that's the trouble being a techno idiot, I don't now how to do things, and when I do, I forget how I did it. well at least I got the letter printed.

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