Charges for BT Sport

coolpics

I am a BT infinity broadband customer and upon checking a recent bill I have noticed a £5 per month charge for BT Sport. This is something I have never asked for and certainly never use. I called BT and they said they sent an e-mail out to all broadband customers in July 2015 for people to opt-out of BT sport which was previously a free service. As with many people I do not check all e-mails from BT or many other companies as I think they are just spam! I contacted BT who have now cancelled BT Sport and as a goodwill gesture refunded 50% of the charges.

Everyone who had BT broadband please check your bill carefully to see if you are being charged for BT sport and this is something you do not want.

I think it is totally unethical of BT to send loyal customers (I have had broadband with BT since dial up first started) to tell then if you don't reply to this e-mail we will start charging you for an addition service!

I am now looking at switching to Sky for telephone and broadband,

Browntoa

https://forums.moneysavingexpert.com/discussion/5259344