Dodgy car dealers

Ectophile

Whether or not you signed the warranty is utterly irrelevant. A warranty is in addition to your statutory rights, not instead of them. No warranty can reduce your rights whether you signed it or not. You have decided to go the legal route, which means you are exercising your statutory rights and ignoring the warranty.

jimjames

Edd1974 wrote: »

jim a fault is a fault and it needs addressing regardless, are you a car dealer?

Nope. But I buy and run lots of cars and I wouldn't expect a 14 year old car to be perfect. I've been working on a 2001 Golf for the last week, cosmetically very good but with a few issues. Nothing major but things I'd expect on a car of that age.

It really depends exactly what the items are that are on your list.

Edd1974

im not expecting a new car at all but two of the faults render it undrivable the water leak and the oil leak
they were both present at purchase so i rejected it.

the climate and locking fall into the not as described area of the law misdescribed

the supercharger is worn out I've heard the bearings myself via a stethoscope

s_b

hi edd so youve started the proceedings in filing in the small claims court,is that right?
i would be interested in how it proceeds if you have ie particularly in relation to first being offered Alternative Dispute Resolution or not

thanks

atrixblue.-MFR-.

jimjames wrote: »

The OP says:

He's been adamant that he was entitled to repair the car although he refused to acknowledge all the faults which there are 10 of in total.

Which indicates to me that the dealer does accept there are faults but some are not serious. So I don't think we can say dealer isn't accepting faults exist

no it says to me the dealer has said there are no faults that he is willing to admit to and fobbed off the OP. When he had it rejected and court letters he NOW says he has a right to repair it and not refund it!.

Edd1974

s_b wrote: »

hi edd so youve started the proceedings in filing in the small claims court,is that right?
i would be interested in how it proceeds if you have ie particularly in relation to first being offered Alternative Dispute Resolution or not

thanks

i offered an ADR and dealer refused!

s_b

Edd1974 wrote: »

i offered an ADR and dealer refused!

that goes in your favour in court then but they should have offered it to you if you rejected car

Edd1974

s_b wrote: »

that goes in your favour in court then but they should have offered it to you if you rejected car

the email from the dealer said no hes not part of an ADR scheme and he was not interested in one.

his warranty was an in house one, fairly stupid given hes a one man band dealer. whats wrong with a corporate warranty company? unless he cant afford one.

s_b

he doesnt have to offer adr but as i said it goes in your favour at court
im a dealer and self warrant, reason being it keeps costs down and im in control but i dont bodge up radiators prior to sale

Edd1974

s_b wrote: »

he doesnt have to offer adr but as i said it goes in your favour at court
im a dealer and self warrant, reason being it keeps costs down and im in control but i dont bodge up radiators prior to sale

i think his PDI if he even did one was in house as well, i was told thats also not a very good idea its best to get someone independent to PDI for you the car also did not have a full mot another thing that could help the dealer in court.