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EE can't / won't unlock iPhone 5S

2»

Comments

  • Maisie_Miss
    Maisie_Miss Posts: 51 Forumite
    Hi again,

    Well, I managed to find an EE sim card on eBay for 99p who ships to the States for £3.99 so I'm just waiting for that to be received by my daughter and then hopefully once that sim is in place, and I've registered my daughter as a customer online on EE, the unlocking will be a piece of cake.

    Here's hoping!

    And thanks again for all your help

    :-)
    :EasterBun

    Live, laugh and eat lots of chocolate!! :j
  • glentoran99
    glentoran99 Posts: 5,825
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Forumite
    The fact that the phone isn't connected to the EE network in the UK could be causing an issue
  • username
    username Posts: 740
    Part of the Furniture 500 Posts
    Forumite
    Hi again,

    Well, I managed to find an EE sim card on eBay for 99p who ships to the States for £3.99 so I'm just waiting for that to be received by my daughter and then hopefully once that sim is in place, and I've registered my daughter as a customer online on EE, the unlocking will be a piece of cake.

    Here's hoping!

    And thanks again for all your help

    :-)
    I hate to pee on your parade, but using an EE PAYG SIM to unlock will take ~6 months (unless they have changed their policies).

    I have found that EE are rather strict in that regard, in that the SIM must be used with the phone for at least 6 months before they will even entertain the idea of an unlock. I speak from personal experience on this one!
  • grumbler
    grumbler Posts: 58,629
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    username wrote: »
    I hate to pee on your parade, but using an EE PAYG SIM to unlock will take ~6 months (unless they have changed their policies).
    I hate to pee on yours, but they have changed it.
    If you’re on pay monthly, you need to have had your contract for six months before you can unlock a device. If you’re on pay as you go or SIM only, you can unlock your phone as soon as you get it, as long as it’s locked to EE, Orange or T-Mobile.
    http://ee.co.uk/help/getting-started/joining-ee/unlocking-your-device - and the link has been posted above.
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