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IPhone photos

Needs some advice on using iCloud as I have been trying to transfer photos/videos but I have been unsuccessful. I've got a new iPhone 5s so I want to transfer photos etc from my old iPhone to iCloud. I go to the iCloud setting in my phone and then select Back Up Now. The next day I check my iCloud account and there are no photos. I must be missing something or not doing it successfully.
Is it worth going to the Apple shop though I think they charge for setting everything up.

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