MSE News: Urgent – the MSE Big Energy Switch Event 4 ends soon

jrs101

MSE_Dan_L wrote: »

Hi there

You can currently switch tariffs with Npower through CEC and you would remain eligible for cashback after 3 months.

Hi Dan,

Thanks.

Do MSE guarantee this in this scenario?

MSE_Dan_L

jrs101 wrote: »

Hi Dan,

Thanks.

Do MSE guarantee this in this scenario?

Cashback is funded by the supplier's referral fee. If we get the fee, then yes we will split this with you and pay the cashback.

footyguy

jrs101 wrote: »

Hi Dan,

Thanks.

Do MSE guarantee this in this scenario?

According to MSE Martin, your cashback will be guaranteed once it lands in your bank account.

Until that time, there are no guarantees regarding cashback...

clive764

Just a word of warning....I was/am an existing Green Star Energy customer and I am in the process of switching to the Energy Club's recommended 3 year fixed deal, again with Green Star. Things seem to be going smoothly apart from when I received confirmation of the switch through the post from Green Star, the "new" direct debit amount quoted was exactly the same as I am paying now despite the new tariff being cheaper. When I queried this with Green Star customer services I was told that the direct debit would remain the same, unless I asked for a recalculation. Which of course I did. I was told this was standard Green Star practice. They recalculated there and then, even though it took about 11 minutes of being on hold on the telephone. The new amount was just over £11 a month cheaper, not the £16 indicated by the Energy Club figures.
So just be aware of this "scam", not sure if it applies to any other suppliers.

Joyful

I am in the BG Feb 2013 collective switch but have not received the £30 cashback. Who do I speak to please?

Former_MSE_Roxanne

Joyful wrote: »

I am in the BG Feb 2013 collective switch but have not received the £30 cashback. Who do I speak to please?

Hi Joyful,

We chase suppliers for outstanding updates/cashback in the background, so you should receive an email to let you know that cashback's been paid once it's been issued to you.

If it gets to 6 months after your switch completed and you still haven't received the cashback, drop us an email to energyclub AT moneysavingexpert. com and one of our team can chase this up for you.

Joyful

Thank you.

flyingflea

Sorry to bump an old thread but is there likely to be another big collective switch soon as mine is about to come to an end and don't know if it's worth hanging around a bit for the next one.