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MSE News: Ukash prepaid travel card fees hike – how to avoid paying closure fee

Travellers with a Ukash prepaid card will be hit with a raft of new charges – but you can beat them...
Read the full story:
'Ukash prepaid travel card fees hike – how to escape without paying closure fee'
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  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Somewhat redundant, as the fee for closure before April 10th has already been waived by Ukash.
    Evolution, not revolution
  • Received 2 days ago from Ukash:

    Dear Customer,
    Further to the earlier communication with regards to the change of name and fees on the Ukash Prepaid MasterCard® and the Ukash Prepaid Travel Card, please note that those changes only come into effect on 10th April 2016.

    We are looking to improve the overall product offering and enhance service levels but we do understand that some customers may wish to close their card due to the change in fees.

    With that in mind, we would like to confirm that we will be waiving the closure fee on the cards as long as the card is closed prior to 10th April, 2016.

    If you have any questions or queries please don’t hesitate to email us at ukash@prepaidfinancialservices.com

    Best regards,
    Neltac Limited

    Cancelled mine - waiting for confirmation.
  • I have €2500 on my ukash card and I'm not happy with the new proposed changes.
    Is it possible to remove or transfer this credit to another pre paid card to avoid all the charges that kick in from April 2016?
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    gerry67 wrote: »
    I have €2500 on my ukash card and I'm not happy with the new proposed changes.
    Is it possible to remove or transfer this credit to another pre paid card to avoid all the charges that kick in from April 2016?
    See the last pages of the adjacent Prepaid Travel Cards thread and the Ukash thread on the main board. It's probably simpler and cheaper to take advantage of the waived fees on card closure and balance refund.
    Evolution, not revolution
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