Obsolescence and replacement parts

oliverpolden

I recently had an impeller wheel go on my shower pump which is almost ten years old. I managed to find a replacement wheel from a third party but couldn't get the pump inlets/outlets to seal again after reinstalling it.

I called up the company who's best response was that the whole pump would need to be replaced because they don't do spare parts for the pump any more. Surely a responsible company should keep fittings the same from pump to pump. This just seems like planned obsolescence to me which I feel there should be some law against. £180 at least for a new pump vs £20 for the parts, not to mention needless landfill which companies surely have an obligation to reduce.

Is there any way I can insist that the company allow me to purchase spare parts or replace the pump at their cost?

[Deleted User]

No. .

pogofish

First you need to learn that an impeller pump is not any kind of credit card and it has no stoozing implications for you!