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MSE News: House of Fraser forced to rewrite online returns policy
MSE_Luke
Posts: 295 MSE Staff
House of Fraser has agreed to amend its online returns policy after it emerged customers were being incorrectly told they had just 14 days to return an item bought online to claim a full refund...
Read the full story:
'House of Fraser forced to rewrite online returns policy after giving wrong info'
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'House of Fraser forced to rewrite online returns policy after giving wrong info'
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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From the article:If you've spotted a returns policy which is wrong or poorly worded, let us know. Email the details, with a link or screen grab if possible, to news@moneysavingexpert.com.
Get emailing guys.0 -
Seems the failure here is House of Fraser not employing a consumer lawyer.
Plus somebody who cares to update thier website to show the correct rules in that law.
Lazy company.The more I live, the more I learn.
The more I learn, the more I grow.
The more I grow, the more I see.
The more I see, the more I know.
The more I know, the more I see,
How little I know.!!0
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