Dell Extended Warranty

margaret_3

gemma1585 wrote:

Whats say no to 0870????????

Oh Gemma! It is a wonderful site that I found from here. It gives you the geographical number for lots of firms that advertise only 0870 numbers. It saves people a lot of money.
https://www.saynoto0870.com
Margaret

gemma1585

Had a wee swatch at it there!

Wish I knew that before I spent hours on the phone to dell trying to get a cheap warranty!!!!!

Cheers!!! :beer:

HLK

Monday morning - here's an update - was put through to warranty sales! Anyway I guess I was quite pushy and although I didn't get this resolved completely - the person I spoke to has promised to honour this price once the 'service tag' number shows on her system.

At first she said that because I bought from outlet I couldn't purchase but I said the Ts & cs do not say that.

So here's the deal , I am to ring back next week and she will honour the price! We'll see! :rolleyes:

gemma1585

HLK

At least its a start!

Now you can use the 'well I presume you record all of your calls' and say 'listen back to the call and I can assure you I was promised the warranty at that price.'

Well done for battling this far!

rich_tea_3

Managed success on a new Inspiron 6000 thro telephone sales, spoke to the Irish call centre and despite some inital reluctance the guy came back to me next day (Wednesday) with the warranty cost of £44:78 for 3yr NBD.
Also tried the Indian call centre tele sales who eventually tried to tell me that the prices were mistakes and in fact were product codes!, so why are they still posted on the Dell website?
Tip, ask for the Dubin Call Centre and always get the direct line number of the sales person you speak to.

:beer:

gemma1585

Well done! :T

mm66

rich_tea wrote:

Managed success on a new Inspiron 6000 thro telephone sales, spoke to the Irish call centre and despite some inital reluctance the guy came back to me next day (Wednesday) with the warranty cost of £44:78 for 3yr NBD.
Also tried the Indian call centre tele sales who eventually tried to tell me that the prices were mistakes and in fact were product codes!, so why are they still posted on the Dell website?
Tip, ask for the Dubin Call Centre and always get the direct line number of the sales person you speak to.

:beer:

What number did you call on? help if we know the number where we can get the dublin people

rich_tea_3

MM66

I called the Dell Uk number 01344 860456, ask to be put thro to sales in Dublin.
Good luck