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Single supplement for single room?

Hi Guys, I need some help.

I'm going on Holiday with a group of people from work.

I have been charged a single supplement - which on the face of it appeared fine. I have now received the documents and have been put in a single room?

I don't think this is right? Do I wait an see if I am in a single room when I get there or do something now. Have I any rights? Are there Rules?

Any help would be appreciated?

I leave on the 14th February.

Thank you.
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Comments

  • I paid a single supplement a few years ago on a skiing holiday. When I got there I'd been put in a single room; asked the rep for a refund and they gave it to me in full on the day. I'd take it up either with the company/agent who booked, or direct with the hotel when you get there.
  • joerugby
    joerugby Posts: 1,180 Forumite
    Part of the Furniture Combo Breaker
    A single hotel room generally costs more than half the cost of a double, so I would expect to pay a supplement
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    joerugby wrote: »
    A single hotel room generally costs more than half the cost of a double, so I would expect to pay a supplement

    How so?

    The whole idea of single room supplement is to make up for the fact that a double room is being occupied by one person. What would a supplement on a single room be for when a single room will only ever sleep one person?

    OP, I would check if you are actually in a single room, if you are I can't see why you would be paying a supplement, the hotel are losing nothing.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • maman
    maman Posts: 29,462 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think I'd call the hotel and check what accommodation they're giving you. I'd gladly pay a supplement rather than being put in a broom cupboard!
  • How so?

    The whole idea of single room supplement is to make up for the fact that a double room is being occupied by one person. What would a supplement on a single room be for when a single room will only ever sleep one person?

    Just for example, say the accommodation costs £100 per person per day
    The double room will be earning the hotel £200 daily and from this they will have to cover cleaning and laundry, electricity etc. (say £10 per day) which leaves them with £190.

    The single room will be taking £100 per day but the costs for the hotel will be roughly the same as the double room so the hotel will get about £90 per day after expenses.

    For a 7 night stay the double room would net the hotel £1330 and the single room £630 which is £35 per week less than half of the double room, hence this £35 would be the supplement.
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    Just for example, say the accommodation costs £100 per person per day
    The double room will be earning the hotel £200 daily and from this they will have to cover cleaning and laundry, electricity etc. (say £10 per day) which leaves them with £190.

    The single room will be taking £100 per day but the costs for the hotel will be roughly the same as the double room so the hotel will get about £90 per day after expenses.

    For a 7 night stay the double room would net the hotel £1330 and the single room £630 which is £35 per week less than half of the double room, hence this £35 would be the supplement.
    Laundry is charged per item. Less towels used and less pillow cases means laundry will cost less. Breakfast costs are less for a single occupier than for two people. A single person will use half the water having a shower/bath than a couple saving an amount of money in both water costs and gas to heat that water.

    The single room is also smaller enabling the hotel to use an otherwise wasted space which would have earned the hotel nothing.

    It's a pretty complex calculation...it's not just laundry and that's it.
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  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you expect a double to be at your disposal, you have to pay in full for the double room.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • zagfles
    zagfles Posts: 21,367 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    How so?

    The whole idea of single room supplement is to make up for the fact that a double room is being occupied by one person. What would a supplement on a single room be for when a single room will only ever sleep one person?

    OP, I would check if you are actually in a single room, if you are I can't see why you would be paying a supplement, the hotel are losing nothing.
    It sounds like the OP is paying for a package not just the hotel room.

    The hotel room element of the cost might be (eg) £70/night for a double room and £50 for a single room, so the tour operator might price on the basis of a couple sharing with £35 per person going towards the room, so someone in a single room would have a £15/night supplement.

    Can't really see anything wrong with that. Single rooms are rarely half the price of a double.
  • zagfles
    zagfles Posts: 21,367 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    Just for example, say the accommodation costs £100 per person per day
    The double room will be earning the hotel £200 daily and from this they will have to cover cleaning and laundry, electricity etc. (say £10 per day) which leaves them with £190.

    The single room will be taking £100 per day but the costs for the hotel will be roughly the same as the double room so the hotel will get about £90 per day after expenses.

    For a 7 night stay the double room would net the hotel £1330 and the single room £630 which is £35 per week less than half of the double room, hence this £35 would be the supplement.
    The double room will have an extra bed or a double bed rather than a single. But it will still only have one toilet/shower etc, so why would anyone expect a double room to cost twice as much as a single? They rarely do, single rooms are usually 75% or more the cost of a double.
  • Doshwaster
    Doshwaster Posts: 6,273 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I hate stopping in single rooms in hotels. I don't sleep in a single bed at home so I don't see why I should when I'm travelling.

    A lot of hotels either don't have any singles or only a very small number because there just isn't the demand for them. Having most of the rooms as doubles allows hotels to standardise on room fittings and gives them a lot more flexibility.
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