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ending phone contract without a fee

i have a phone on 3 network, had poor service over past few days (having to use a PAYG phone as serive is not working and won't be reactivated for at least a further 72 hours), and want to cancel the contract without the termination fee, any advice greatly recieved!!!

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    You won't like the advice, but you cannot cancel without paying a termination fee.

    That's what being in a contract is all about - 3 are covered against the problems you report, and you accepted the terms when you agreed to the contract.
    We'll provide our Services within 3's network area but it's always possible that the quality or coverage may be affected at times
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Agreed and it's the same for ALL mobile networks!
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yup,depending on the length of contract left you maybe alble to drop to the lowest available tarrif and pay off the remaining contract.
    depends on whats the cheapest option
  • Old_Gold
    Old_Gold Posts: 908 Forumite
    If you really wanted a fight then 3 would have to show proof they are doing everything they can to rectify the situation.
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