MSE News: Ofgem to probe Age UK's energy deal with E.on 4 February 2016 at 12:56PM in Energy 4 replies 921 views

Former_MSE_Steve_1

The energy regulator Ofgem says it is looking into claims the energy firm E.on paid out £6 million a year to Age UK in return for the charity pushing expensive tariffs to the elderly....

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'Ofgem to probe Age UK's energy deal with E.on'


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footyguy

Already being discussed in this earlier thread:

http://forums.moneysavingexpert.com/showthread.php?t=5405990

footyguy

Energy regulator Ofgem says it is looking into claims energy firm E.on paid £6 million a year to Age UK in return for the charity pushing expensive tariffs to the elderly....

To be sure you're getting the best energy deal, make sure you always do a full comparison – you can use our Cheap Energy Club....

As I understand it, if MSE manage to hit the 100,000 cap limit for just the BG deal offered under the Big Switch 4, MSE/MoneySuperMarket will be paid £6 million by BG for just this tariff for just the 2-3 weeks it's on offer
(admittedly half of this will be returned to consumers in the form of £30 cashback per switch)

Pincher

They did a segment on Thursday 4th February 2016.


Can't remember Age UK ever being a good deal, even five years ago.


The power of brands is without age boundaries.
Had a twenty something colleague, who was a teacher before.
They invent a brand, he will buy it. I suspect he became a programmer because it was trendy to be a computer nerd.

Former_E.ON_Company_Representative:_Malc

Hi All

Following on from this morning’s article in The Sun newspaper about our relationship with Age UK. Thought it might help if I briefly let you know something about this.

We linked up with Age UK (previously Age Concern) about 14 years ago (we were called Powergen at the time). The aim was to provide particularly tailored tariffs for our older and more vulnerable customers.

To this end, we’ve produced a series of tariffs over the years that have been fixed for 2 years. These have been competitively priced when compared with similar products available at the time. They’ve been aimed at giving customers peace of mind that their prices won’t be changing during the length of the contract no matter what happens in the energy market. Any of our customers can switch to these products at any time without any charge being applied. This means they can pick a tariff that best suits their needs.

Also, customers on Age UK tariffs aren’t tied in. They can switch to any of our other core tariffs or change supplier at any time without having to pay an exit fee.

We can’t put customers on to a contracted product without their consent. We use many channels to let customers know about the availability of particular products and our relationship with Age UK helps us contact more of our older customers than we might otherwise reach. This is a great way to let them know there are other options and not just standard prices. As well as this, customers can sign up for Price Alerts and we’ll email them when a potentially better deal is available.

Hope I’ve answered some of the concerns raised in this thread. I’ll try to answer specific points a bit later but thought it best to say something now.

Malc