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MSE News: Ofgem to probe Age UK's energy deal with E.on

in Energy
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Former_MSE_Steve_1Former_MSE_Steve_1 Former MSE
79 Posts
Fifth Anniversary Combo Breaker Newshound! Chutzpah Haggler
MSE Staff
The energy regulator Ofgem says it is looking into claims the energy firm E.on paid out £6 million a year to Age UK in return for the charity pushing expensive tariffs to the elderly....
Read the full story:
'Ofgem to probe Age UK's energy deal with E.on'

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  • footyguyfootyguy Forumite
    4.2K Posts
    1,000 Posts Combo Breaker
    Energy regulator Ofgem says it is looking into claims energy firm E.on paid £6 million a year to Age UK in return for the charity pushing expensive tariffs to the elderly....

    To be sure you're getting the best energy deal, make sure you always do a full comparison – you can use our Cheap Energy Club....
    As I understand it, if MSE manage to hit the 100,000 cap limit for just the BG deal offered under the Big Switch 4, MSE/MoneySuperMarket will be paid £6 million by BG for just this tariff for just the 2-3 weeks it's on offer
    (admittedly half of this will be returned to consumers in the form of £30 cashback per switch)
  • PincherPincher
    6.6K Posts
    They did a segment on Thursday 4th February 2016.

    Can't remember Age UK ever being a good deal, even five years ago.

    The power of brands is without age boundaries.
    Had a twenty something colleague, who was a teacher before.
    They invent a brand, he will buy it. I suspect he became a programmer because it was trendy to be a computer nerd.
  • Former_E.ON_Company_Representative:_MalcFormer_E.ON_Company_Representative:_Malc Organisation Representatives - Private Messages may not be monitored
    6.6K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Hi All

    Following on from this morning’s article in The Sun newspaper about our relationship with Age UK. Thought it might help if I briefly let you know something about this.

    We linked up with Age UK (previously Age Concern) about 14 years ago (we were called Powergen at the time). The aim was to provide particularly tailored tariffs for our older and more vulnerable customers.

    To this end, we’ve produced a series of tariffs over the years that have been fixed for 2 years. These have been competitively priced when compared with similar products available at the time. They’ve been aimed at giving customers peace of mind that their prices won’t be changing during the length of the contract no matter what happens in the energy market. Any of our customers can switch to these products at any time without any charge being applied. This means they can pick a tariff that best suits their needs.

    Also, customers on Age UK tariffs aren’t tied in. They can switch to any of our other core tariffs or change supplier at any time without having to pay an exit fee.

    We can’t put customers on to a contracted product without their consent. We use many channels to let customers know about the availability of particular products and our relationship with Age UK helps us contact more of our older customers than we might otherwise reach. This is a great way to let them know there are other options and not just standard prices. As well as this, customers can sign up for Price Alerts and we’ll email them when a potentially better deal is available.

    Hope I’ve answered some of the concerns raised in this thread. I’ll try to answer specific points a bit later but thought it best to say something now.

    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"
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