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Plusnet activation issues - can we cancel?
Wassa123
Posts: 393 Forumite
Hi all,
We have recently moved into our first house and ordered PlusNet fibre broadband. The previous owners had TalkTalk finre without any problems.
-We initiated the order on 26th December.
-Our phone line was activated on the 11th January.
-Our broadband was meant to be activated on 29th January but it is failing to connect and they now want us to wait until an engineer phones us to arrange an appointment.
We've signed up to 18 months but are we able to get out of the contract and go with another provider?
We have recently moved into our first house and ordered PlusNet fibre broadband. The previous owners had TalkTalk finre without any problems.
-We initiated the order on 26th December.
-Our phone line was activated on the 11th January.
-Our broadband was meant to be activated on 29th January but it is failing to connect and they now want us to wait until an engineer phones us to arrange an appointment.
We've signed up to 18 months but are we able to get out of the contract and go with another provider?
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