American Express credit card offer

kyrilo

Last year I took Martin's advice and took out the Am Ex Platinum credit card which offered a 3% introductory offer for the first 3 months. I waited expectantly for the year to see my cash back but I was not given the introductory offer. You have to work out the percentages carefully because of the scale that they use. I was wondering if anyone else has had this problem. After complaining to Am Ex they said that I was not entitled to the offer, but if I had any paperwork that proved I was entitled, they would look into it again. Of course I don't have any paperwork! I am cross that they have misled me and I want to know if anyone else has had the same problem in receiving the offer. I reckon that they hope after a year you probably have forgotten all about it or can't be bothered to work it out! I have canceled my card with them in disgust!

Bokkens

Welcome to MSE.
There is a American Express credit card forum and this matter has been aired many times so you may actually find the answer there give it a go.
Personally I wouldn't have closed the card as there are other ways of getting one over a credit card company where you can use their money to your advantage.Have a look at stoozing.com for some revenge ideas good luck.