AVG free blocked web access, Bt recommend Norton

Ems*Honie

My AVG free edition wiped out my web access this afternoon, I went through the PING process with BT and shut off my anti virus and BT offered me lifelong free Norton. I'm after opinions on this, as I had Norton years ago and didn't think much of it, but I do need to actually view the interweb pages I access

Thanks

Browntoa

theres always avast free

http://www.avast.com/eng/avast_4_home.html

PaulK_3

Norton is a resource hog and can cause a lot of issues if it goes wrong. I have never had an issue with AVG and am wondering how it has blocked your ineternet access. If you are using the Free AVG product it is only an anti-virus and cannot block your internet access. Best bet is to uninstall AVG, reboot, delete the folder it installed into (normally C:/Program Files/Grisoft) and then reboot again, download the newest version of the software and then install it again. If it continues to happen then there is an issue somwhere as it is not a firewall and does not control access to http traffic.

Antexter

i bet bt get payed to recommend norton, its crap personally never worth spending the money you will spend more trying to get it off the damn pc.
nod32 and avast IMHO the best.

dounome

I agree with all the above, no reason why avg would block your access, ive used it for years and never had a problem, wouldnt touch norton as it just hogs your pc and slows it down (in my opinion).

Ems*Honie

I have used AVG for years too with no problems. However as soon as I disabled AVG I was able to display webpages again. BT gives you free Norton for life if you have their option 3 Broadband service.

Norton is a resource hog and can cause a lot of issues if it goes wrong. I have never had an issue with AVG and am wondering how it has blocked your ineternet access. If you are using the Free AVG product it is only an anti-virus and cannot block your internet access. Best bet is to uninstall AVG, reboot, delete the folder it installed into (normally C:/Program Files/Grisoft) and then reboot again, download the newest version of the software and then install it again. If it continues to happen then there is an issue somwhere as it is not a firewall and does not control access to http traffic.

I shall do this first thing and see what happens, thanks.

Thank you to everyone who has responded so far.

judderman62

agree with those saying Norton is garbage

best are:

Steganos/Kaspersky
Nod32 - I use this one

economiser

Current edition of PC Pro tested anti-virus programs and rates Avira AntiVir as the best free program and Kaspersky Anti-Virus7 as the best subscription (£24/annum)

Conor_3

dounome wrote: »

I agree with all the above, no reason why avg would block your access,

AVG now have brought out a security suite which has a firewall included. However, the antivirus solution wouldn't have done.

PaulK_3

The security suite is not free which is why we are all assuming from the title that the poster is using the AVG anti-virus software.

Ems*Honie

Having looked at security center this morning it shows my antivirus is still running, with no disrubtion to webpage display. I now have no idea what caused the issue, but as it has resolved itself I shall leave well alone