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Problem with phone, ok to contact store?

Marvel1
Marvel1 Posts: 7,453 Forumite
Part of the Furniture 1,000 Posts Name Dropper
Currently have a contract phone until October, developing faults such as taking ages to send a text (signal is strong), alarm now working this morning, tried to download a new alarm app freezes, tried another same problem. Connects to laptop to backup photos before factory re-setting, not picking up the sync (it was ok last week).

I bought the phone on 3 website rather than the local store, is it ok to take this problem up with the store? As not bought from store.

I will try and factory re-set first though.

Comments

  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    Store will do as 3 care, arrange collection to their repair centre.


    Do try reset first, phones are computers these days, calling and texting is just a feature.
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
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