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Fidelity ISA

I opened a Fidelity stocks and shares ISA last year and am being charged 0.35% fee which is fine, but they will only accept payment by selling off my fund units! Is this normal?
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Comments

  • dunstonh
    dunstonh Posts: 121,173 Forumite
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    Sunf wrote: »
    I opened a Fidelity stocks and shares ISA last year and am being charged 0.35% fee which is fine, but they will only accept payment by selling off my fund units! Is this normal?

    There are two main ways a platform will cover its charges.

    1 - via the cash account
    2 - by sale of units

    When using a cash account, some only do it from the cash account of the ISA whilst some will allow the charges to be paid outside of the ISA (debit card or general cash account within the platform but not within the ISA)

    Fidelity's platform is a bit long on the tooth compared with more modern options. It is long overdue modernisation and is not strong on features/options and administration. They have been changing some things but its very slow (and costly to them no doubt).

    So, if you want a platform with a certain option, such as a cash account, then you should eliminate those that do not operate that way from your research.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • digannio
    digannio Posts: 345 Forumite
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    If you want to trim your costs, you could carry out a change of agency to Cavendish Online which would reduce your platform fee from 0.35% to 0.25%. It's free and you'll continue to go through the Fidelity FundsNetwork.
  • Thank you to both of you for your replies. As you can tell I am new to the Stocks and shares Isa, but I am stunned at the principle by which this process follows. It is almost the same as if the banks demanded that I sell off a few bricks in my house to pay off my mortgage! And in all my research no one mentioned that some platforms will not accept cash as payment for their management fee.


    As it happens I was looking at Cavendish Online, but I'm not sure how to switch. Will I need to sell my existing funds in the Fidelity ISA and buy it again in a Cavendish ISA? Thanks
  • Chickereeeee
    Chickereeeee Posts: 1,322 Forumite
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    edited 26 January 2016 at 5:07PM
    It gets worse. Fidelity take their charges by selling units from your largest fund, in each account, MONTHLY!

    I manage 4 accounts (trading and ISA for both spouse and self). I like to keep a close watch on transactions and costs, so I have to update EACH account in MSMoney (the platform I use to keep track) with TWO (sell, pay fee), transactions every MONTH. Thats 96 transactions per year!

    Bad enough they take money from my ISA account, but why not quarterly?

    I think this may drive me to YouInvest....

    C
  • digannio
    digannio Posts: 345 Forumite
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    edited 26 January 2016 at 5:34PM
    Take a look here for change of agency. There's no selling of funds involved.....
    http://www.cavendishonline.co.uk/investments/move-your-investment/currently-with-fidelity/
  • Chickereeeee
    Chickereeeee Posts: 1,322 Forumite
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    digannio wrote: »
    Take a look here for change of agency. There's no selling of units involved.....
    http://www.cavendishonline.co.uk/investments/move-your-investment/currently-with-fidelity/

    Sadly, doesn't change the way Fidelity take their fees though.....

    C
  • digannio
    digannio Posts: 345 Forumite
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    No, but it will save the OP money on the current arrangement.
  • Malthusian
    Malthusian Posts: 11,055 Forumite
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    Selling fund units is usually better than having to leave money in the cash account, for the simple reason that money in the cash account is just sitting there, not growing. I wouldn't use a platform that couldn't sell off fund units automatically and forced me to leave money in cash and/or sell units manually on a regular basis.
  • Chickereeeee
    Chickereeeee Posts: 1,322 Forumite
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    Malthusian wrote: »
    Selling fund units is usually better than having to leave money in the cash account, for the simple reason that money in the cash account is just sitting there, not growing. I wouldn't use a platform that couldn't sell off fund units automatically and forced me to leave money in cash and/or sell units manually on a regular basis.

    Maybe, but for many, a flow of dividends would cover the fees. My main complaint is they do it monthly rather than quarterly, however they do it.

    C
  • jimjames
    jimjames Posts: 19,242 Forumite
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    edited 26 January 2016 at 9:20PM
    Maybe, but for many, a flow of dividends would cover the fees. My main complaint is they do it monthly rather than quarterly, however they do it.

    C
    It doesn't cost you any more to do it monthly. 3% of 0.25% for a month is small and if they did switch from monthly it's more likely to be paid in advance so you'd lose out more paying quarterly.

    It's seamless using Cavendish as your manager for a Fidelity plan. That's how mine is done. Seems crazy paying nearly 50% more for exactly the same thing by going direct to Fidelity!

    Some managers allow you to pay fees by DD from outside the product which would be my preference as it doesn't then impact the value of the ISA but it's not a deciding factor for me. If it is for you then maybe look to one of those managers but bear in mind the fees are probably higher.
    Remember the saying: if it looks too good to be true it almost certainly is.
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