help please with nationwide credit card get £25

I am livid with Nationwide; their customer service is dire, dire, dire!!

I used the link on their home page to ask for a credit card and receive a £25 incentive and opened and used the account but had no reward!! Chased them no reply, chased them no reply, went to branch they claimed to know nowt about any £25 offer. So eventually I made a complaint and now the say I couldn't have used the link as my card was opened before the offer started!! This is impossible as I used a link on their home page!! Not a happy bunny.

Anyone happen to know when this offer started?? bit of a long shot but it infuriates me when companies lie to save such a measly amount!! It's becoming the principle now!

Comments

  • noh
    noh Forumite Posts: 5,778
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    Was it this one.
    Receive £25 on the Select credit card when you make purchases or balance transfers of £25 or more in the first 60 days?

    If so the T+Cs are here http://www.nationwide.co.uk/products/credit-cards/overlays/select-cashback-introductory-offer

    4. Applications must be made between 4 November 2015 and 31 March 2016.
  • Candyapple
    Candyapple Forumite Posts: 3,384
    Ninth Anniversary 1,000 Posts Combo Breaker Intrepid Forum Explorer
    Forumite
    Is it this?

    The Select Credit Card
    http://www.nationwide.co.uk/products/credit-cards/our-credit-cards/our-cards
    Introductory reward offer - Terms and conditions

    1. You must make qualifying transaction(s) totalling over £25 within the first 60 days of opening your credit card account. Qualifying transactions are purchases and balance transfers and do not include cash withdrawals.

    2. The £25 reward will be credited to your account within 90 days of the qualifying transactions being made.

    3. The £25 reward will not count towards any minimum payment requirements.

    4. Applications must be made between 4 November 2015 and 31 March 2016.

    5. If a qualifying transaction is refunded to your account we may remove the £25 reward if you no longer have qualifying transactions totalling over £25.

    6. If you already hold a Nationwide credit card or have closed one in the last 12 months you will not be eligible for the £25 reward.

    7. This is a promotional offer which does not affect your credit card agreement.

    8. Nationwide reserves the right to withdraw or vary the reward at any time.
    I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com
  • surfsister
    surfsister Forumite Posts: 7,527
    I've been Money Tipped!
    Forumite
    yes both thanks! so I should have the £25 - I think Nationwide just want to get advertising with these offers and not pay out.
  • noh
    noh Forumite Posts: 5,778
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    The T+Cs say the £25 will be paid within 90 days of the qualifying transaction. Is the 90 days up yet?
  • Sad_Dad
    Sad_Dad Forumite Posts: 875
    Tenth Anniversary 500 Posts Name Dropper
    Forumite
    Evening All,
  • Sad_Dad
    Sad_Dad Forumite Posts: 875
    Tenth Anniversary 500 Posts Name Dropper
    Forumite
    Sausages...
  • mistakehappens
    mistakehappens Forumite Posts: 74 Forumite
    yes, please

    have you got battered ones
  • xnoxxnox
    xnoxxnox Forumite Posts: 95
    Eighth Anniversary 10 Posts Combo Breaker
    Forumite
    Deep fried in vegetable oil =)
  • MisterMotivated
    MisterMotivated Forumite Posts: 487
    Part of the Furniture 100 Posts
    Forumite
    With deep fried Galaxy on the side
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 338.9K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards