help please with nationwide credit card get £25

surfsister
Forumite Posts: 7,527
Forumite

I am livid with Nationwide; their customer service is dire, dire, dire!!
I used the link on their home page to ask for a credit card and receive a £25 incentive and opened and used the account but had no reward!! Chased them no reply, chased them no reply, went to branch they claimed to know nowt about any £25 offer. So eventually I made a complaint and now the say I couldn't have used the link as my card was opened before the offer started!! This is impossible as I used a link on their home page!! Not a happy bunny.
Anyone happen to know when this offer started?? bit of a long shot but it infuriates me when companies lie to save such a measly amount!! It's becoming the principle now!
I used the link on their home page to ask for a credit card and receive a £25 incentive and opened and used the account but had no reward!! Chased them no reply, chased them no reply, went to branch they claimed to know nowt about any £25 offer. So eventually I made a complaint and now the say I couldn't have used the link as my card was opened before the offer started!! This is impossible as I used a link on their home page!! Not a happy bunny.
Anyone happen to know when this offer started?? bit of a long shot but it infuriates me when companies lie to save such a measly amount!! It's becoming the principle now!
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Comments
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Was it this one.
Receive £25 on the Select credit card when you make purchases or balance transfers of £25 or more in the first 60 days?
If so the T+Cs are here http://www.nationwide.co.uk/products/credit-cards/overlays/select-cashback-introductory-offer
4. Applications must be made between 4 November 2015 and 31 March 2016.
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Is it this?
The Select Credit Card
http://www.nationwide.co.uk/products/credit-cards/our-credit-cards/our-cardsIntroductory reward offer - Terms and conditions
1. You must make qualifying transaction(s) totalling over £25 within the first 60 days of opening your credit card account. Qualifying transactions are purchases and balance transfers and do not include cash withdrawals.
2. The £25 reward will be credited to your account within 90 days of the qualifying transactions being made.
3. The £25 reward will not count towards any minimum payment requirements.
4. Applications must be made between 4 November 2015 and 31 March 2016.
5. If a qualifying transaction is refunded to your account we may remove the £25 reward if you no longer have qualifying transactions totalling over £25.
6. If you already hold a Nationwide credit card or have closed one in the last 12 months you will not be eligible for the £25 reward.
7. This is a promotional offer which does not affect your credit card agreement.
8. Nationwide reserves the right to withdraw or vary the reward at any time.I'm a Board Guide on the Credit Cards, Loans, Credit Files & Ratings boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views are mine and not the official line of moneysavingexpert.com0 -
yes both thanks! so I should have the £25 - I think Nationwide just want to get advertising with these offers and not pay out.0
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The T+Cs say the £25 will be paid within 90 days of the qualifying transaction. Is the 90 days up yet?0
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Evening All,0
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Sausages...0
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yes, please
have you got battered ones0 -
Deep fried in vegetable oil0
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With deep fried Galaxy on the side0
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